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Mold Testing...we do that

4/17/2018 (Permalink)

Mold Remediation Mold Testing...we do that We have your Mold Solutions

Mold Testing

When to have an indoor air quality test done, and how the test is done. The word mold is not as bad as everyone thinks it is. The only time it becomes a problem is when there is too much of it. Too much mold can cause health problems or damage to your property. Not every home needs testing and not all testing is the same.

What sort of things should you be on the look for to decide if you need any mold testing.

Any general concerns about the house where something just does not seem right and you cannot put your finger on it.

When a home has been empty with no occupants for an extended period of time

Past water damage that was not cleaned up by a professional or you suspect was not done properly

No home inspections have been done in a while you see or suspect there is mold somewhere

A musty smell that is notice upon entering the home

Anyone in the home that has repertory problems

Mold Remediation was done and you want to ensure it was effective.

Visually seeing anything that looks like mold

If mold removal or clean up was done

When a 3rd party is effecting repairs and you need to make sure they are done correctly

There are 3 main options for testing

Surface Testing

This is done to look for evidence of actual current or past mold growth. The tester will use either a swab or a tape lift to obtain their sample. These tests can tell if the growth is from actual water damage and intrusion or if it is excessively humid in the home. Dark and discolored growth is not always microbial and would mean it is not from a water damage situation. When you see visual growth it is always important to get a sample of it as well as an air quality sample to ensure spores have not been released into the air.

Indoor air quality testing

This is done by taking numerous samples from within the inside of the home as well as a base line sample of the air quality on the outside of the home. These samples will be able to tell if you have hidden moisture leaks.

Indoor Air Quality with Comprehensive moisture evaluation.

This testing is done to provide a full scope picture of what is really going on in the home. It is able to locate sources of moisture that overtime could damage the property or become a health concern. Mold and moisture damage can drastically affect the value of a home over time. So it is important to stay on top of things and help prevent any major damage. Identifying the damage early can save you in the long run.

Remember when you have any doubts or questions about mold in your home talk to a professional get your results and get it right the first time. Call SERVPRO of Kankakee County for all of your mold testing and mold inspection needs.

Cleaner air makes for healthier employees

4/17/2018 (Permalink)

If you think the air you breathe indoors is cleaner than what’s outside, think again. The EPA estimates indoor air can be two to five times more polluted than outdoor air. All that bad air translates into everything from frequent colds and sore throats to headaches, asthma, allergies and chronic fatigue, which in turn causes employee downtime.

When dust, debris and other contaminants build up in your heating, ventilation and air conditioning (HVAC) system, they can trigger allergies and other health issues. But they also reduce energy efficiency, which increases your energy costs. Now you have two compelling reasons to make sure the air ducts and HVAC system in your workplace are running efficiently.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:




Dirt and debris

Other contaminants

SERVPRO of Kankakee County Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

Helps to restore peak energy efficiency.

May help to eliminate offensive odors.

Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (708) 747-9925.

SERVPRO building relationships with businesess

2/19/2018 (Permalink)

Involvement by our SERVPRO at all levels in the community can not be understated. One of these levels is at the city and county economic level. Every town and city has a vested interest in trying to help their local business survive and thrive, providing much needed jobs to the members of their communities and also providing economic stimulus and tax revenue generation. 

These needs get interrupted when disaster strikes a business and it is vital to get their operations back up and running, as quickly as possible, "Like it never even happened." This is where the relationships you form with SERVPRO prior to the disaster striking are so important. Does your business already have a SERVPRO Representative (SMR) assigned to you? If not, complete a internet search for your local SERVPRO franchise and ask for one to be assigned to you. This SMR will go through the process of educating your business about all that they can do in advance of the coming disaster, to help you prepare so that when it happens, it is not as costly to you in downtime and lost production.       

There are many different ways to get involved with your community business members. Building relationships with our local businesses is key for when large events happen at this level, those leaders run in small circles and great relationships are needed here, so those business leaders can get their business's back up and running and restore their communities to like it was before the disaster.... "Like it never even happened." 

Yes you can get mold in the Winter months

2/12/2018 (Permalink)

SERVPRO Helps Olympia Fields Homes With Mold Remediation

A mistake many homeowners make is to believe mold damage is only a warm weather issue. In fact, many types of mold grow easily in your home even when temperatures dip below freezing. At SERVPRO we train our mold specialists to inspect for mold 365 days a year when you call to complain of a musty odor or a visible fungal colony.

Mold damages your Olympia Fields home dependent upon three things. The first is the presence of mold spores. They are always present inside every home. The second is a source of water to feed the spores. Spills, leaks, and drain pans are some of the ways water is present in any home.The third is a surface or item upon or within which the mold colony takes hold. Wood, upholstery drywall, and carpeting are some options; Common home molds grow in temperatures as low as 32 degrees Fahrenheit. Most areas inside your home are at or above that temperature even during the dead of winter. Because mold growth happens only when moisture is present expect to find issues where plumbing leaks or water makes its way inside, including ice dams and condensation on the surface of poorly caulked windows. Our staff looks everywhere in your home for areas where the conditions are right for mold growth and then develops an appropriate plan for abatement. 
Hoping that mold damage disappears during the colder season is disastrous for your home and allows it to take a more serious toll on its structure and your belongings. Experts identify over 100,000 types of mold your home may be supporting. Fear of the health consequences of mold growth is just one reason to seek remediation. Consult your healthcare professional to discuss whether you are members of your family need to worry about mold in your home. Mold outbreaks that pose no risk to health are still unpleasant, malodorous, and sometimes capable of damaging structures, fixtures, and contents of your home. SERVPRO mold remediation specialists systematically contain and remove all kinds of mold, leaving your home fresher and intact. 
SERVPRO of Matteson-Homewood has you covered with information about and techniques to remediate mold in your home 12 months a year. Call us at (708) 747-9925 when areas smell musty and count on a successful mold reduction plan from our staff.

Snow Storm damage in Matteson

2/8/2018 (Permalink)

The SERVPRO of Matteson-Homewood service area has been hit with snow this week.  The question we get is can snow storms be a possible hazard to my home? The answer is yes, it can!

Typically, we don’t get enough snow that hangs around long enough top worry much about this in our area. Folks in the north are a little more concerned about this than we are because of the greater amount of snowfall and generally colder sustained temperatures. But with snow covering roofs in our area and record low temperatures forecasted the conditions are right for a problem commonly referred to as ice damming.

An ice dam forms when ice builds up on the eaves of the roof and any water behind it has nowhere to go and may end up in your home. This happens because heat gathers in your attic and slightly warms the roof above. The eaves however do not warm like the rest of the roof because they do not have the warm air of your attic under them, they have the cold outside air underneath. As the snow melts from the warmer portion of the roof and runs down it can freeze over the eaves forming an ice dam. As thawing continues above the water running down is trapped behind the dam.

Water will always follow the path of least resistance. In this case it can back up under shingles. Once under the shingle it will makes its way down under the roof inside your attic. From there it can settle on the ceiling or make its way down wall cavities. If snow melts makes its way into your home don’t panic. Stay calm and call SERVPRO.

Inspection and Remediation Partner to Kill Mold

1/16/2018 (Permalink)

Inspection and Remediation Partner to Kill Mold

The rainy weather combined with high humidity throughout the surrounding area that we are experiencing these days serves to create the perfect environment for mold growth in our homes. Do you take the proper precautions to mediate the existence of mold in your home? Mold doesn't just exist in basements, walls, or other hidden spaces in your home. The truth is, when the right conditions are present, mold spores can grow out of control anywhere. These microscopic spores are a consistent part of our ecological system; they assist within our environment in many different ways, and we do not have the power to eliminate them entirely, nor should we.

When you experience mold damage in your Country Club Hills home, you should contact a professional mold remediation service to correct the situation properly. Our staff can provide you with a fast, efficient mediation service that you'll need; anytime you need us. We can help you fight back against mold spores that exist in your home environment. You are not alone in dealing with these types of situations. 
SERVPRO technicians are expertly trained and follow FEMA guidelines regarding the handling and disposal of materials exposed to microscopic mold spores. If your home has recently experienced flooding, sewage back-ups, plumbing or roof leaks, constant overflows from sinks or tubs. Or, you have a consistently damp basement and higher than normal humidity in your living area; you are at risk of developing mold colonies in your walls that can spread throughout your home, that may eventually cause health effects to particular members of your family. 
At SERVPRO, we approach each situation differently, providing you with only the services you need to tackle your unique issues. However, a standard mold damage remediation service involves certain steps. We begin by locating the source of the water, whether that entails fixing leaky pipes, preventing seepage from outside sources or covering dirt in crawl spaces with plastic to prevent additional moisture from getting in. 
Excessive moisture on the inside of ventilation ducts, combined with small particles produce mold spores on the inside surface and spread these spores throughout your home each time you use your air conditioning or central heating. Properly cleaning the vents and filters helps prevent this from happening. You should change your filters every six months on your own. 
SERVPRO technicians can teach you how to reduce the moisture inside of your home with dehumidifiers, fans, and air conditioners, especially during hot weather months. However, using fans after discovering that mold apparently exists will cause you to spread the spores to other unaffected areas of your home. Keeping moist areas dry, a constant humidity below 40% and reducing the possibility of condensation growing on cold surfaces in your home, all assist with maintaining a clean environment. 
Contact SERVPRO of Matteson - Homewood today, (708) 747-9925

Winter Storm Preparedness for Hazel Crest

12/28/2017 (Permalink)

Winter Storm Preparedness: Prevent Frozen Water Pipes

Winter storms are here and it won't be the last.

The National Severe Storms Laboratory categories a winter storm as having snow, sleet, or freezing rain.  In Hazel Crest, we can see any of this type of precipitation throughout the winter months. When the temperature is below the freezing point and precipitation is in the forecast, that’s when our office knows what types of calls we’ll be getting: water damages.

How Water Pipes Freeze and Break

A water damage during a winter storm happens when your pipes freeze.  When water freezes, it expands and creates pressure inside the pipe, which can cause it to break.  The pipes that are most likely to freeze are those outside the home that are exposed.  Other vulnerable pipes are those indoors that don’t have access to heat, like those under your kitchen cabinets or in the garage.

Indoor Frozen Pipe Prevention

  • Before temperatures reach freezing, insulate exposed and vulnerable pipes.  You can do this by installing pipe sleeves or even wrapping the pipes with newspaper.
  • Close the garage door to prevent cold air from coming in.
  • Open kitchen and bathroom cabinets to allow warm air to circulate around the pipes.
  • Keep your home heated above 55 degrees Fahrenheit.

What To Do Until Help Arrives

If your pipes still freeze and you have a water damage, give us a call immediately and follow the following steps:

  1. Don’t delay.  Call us as soon as you notice your water damage.  The longer water stands in a structure, the more damage it will cause.  As soon as you call, we will schedule a crew of technicians to travel to your home and begin remediation.  
  2. Cut off the water source, if possible.
  3. Get textiles off the floor.  Many homeowners rush to put down towels to stop the water flow, and that’s okay.  Towels can easily be cleaned at our textile cleaning facility if need be.  What you want to look out for are small fragile textiles or objects on the floor that can be damaged by water.
  4. Begin documentation.  Start with the point of origin and all affected areas.  While our technicians will also take the document, it's important to start documenting as soon as possible to prove your loss to your insurance company.

Be Aware of the Weather

Keep your eye on the weather forecast.  Not only will you be prepared to travel safely, it’ll also give you to valuable time to prepare your home and keep it, and everyone living inside it, safe.  

SERVPRO of Matteson-Homewood

We can be reached 24/7/365 at (708) 747-9925

“Like it never even happened.”

Space Heater safety

12/6/2017 (Permalink)

SERVPRO Warns About the Dangers of Space Heaters When Not Used Properly

Fire does not care what season it is or whether or not its cold outside. Winter related fires are extremely common, especially when you are trying hard to keep warm. 
Our offices in the Matteson-Homewood area have experience in fire damage from space heaters and can provide you with some tips to help avoid having to deal with these types of destructive events this winter season. 
SERVPRO technicians understand that accidents happen. Placing space heaters too close to other objects or using the wrong type of heater in a particular area can cause severe problems. Please take a moment to consider some factors leading to these fires.
Oil Heaters - Should be used in areas where there is the possibility of moisture. This eliminates any electrical hazards that may be present due to water conductivity. Always keep a safe distance to avoid contact burns. 
Electric Heaters - These heaters come in a variety of shapes and sizes and can be useful for many areas in your home. However, they should never be left unattended. Thinking of electric heaters as giant toasters can help you understand how important it is to keep a constant eye on them. Make sure you have sufficient wattage to run the device and never use extension cords.
Our SERVPRO staff gets an incredible amount of space heater-related calls every winter. People are trying to stay warm and use space heaters quite often for this purpose. However, using a space heater does not need to cause so many problems during a cold spell. Just use common sense, and always follow the directions of the manufacturer.

The professional technicians at SERVPRO state that you follow a few simple guidelines when operating your space heaters. 
1) Always place space heaters on a flat, solid surface for proper stabilization. 
2) Purchase heaters with an automatic shut-off feature to prevent dangers from tipping. 
3) Maintain proper spacing between heaters and other objects in your home. 
4) Never leave children or pets unsupervised around operating heaters. 
5) Shut your heaters off properly before leaving your home or going to sleep. 
Following these guidelines does not ensure that you will never have to deal with fire damage from space heaters. However, you are less likely to have an unwanted consequence. If this sort of incident still strikes your home this winter season, make the call to our offices immediately. We will respond quickly and provide you with the services you need to get back to normal fast. 
Call SERVPRO of Matteson - Homewood today at (970) 493-6335

Holiday Fire Tips for Matteson

12/5/2017 (Permalink)

The holidays offer many opportunities for family and friends to gather, but they also come with an increased fire risk. With a little extra attention and care, you can help your family have a happy and safe holiday season.


The holidays don’t feel like the holidays without delicious food. While cooking always presents potential fire hazards, home cooking fires always spike up around the holiday season.

When you have lots of cooks in the kitchen, it’s easy for things to get messy and confusing. However, a cluttered, chaotic kitchen is a hazardous kitchen. Make sure to keep flammable objects, like towels, packaging, and potholders, away from the stove. Communicate with everyone in the kitchen so you don’t leave the stovetop or oven on when it’s not in use. Wipe up spills quickly, and don’t let grease pile up around a burner.

If a deep-fried turkey is on the menu, make sure you fry it on a flat surface outside at least 10 feet away from the house.

Holiday Lights

While holiday lights can add a fun ambience to your home, it’s important to decorate safely. When you first open a package of new lights or crack open a box of previously-loved strands, take time to inspect each strand. If you find frayed or cracked wires or any broken sockets, return them or throw them away.

Don’t put more strands of lights on your tree than the packaging recommends. Overloading trees (and outlets) are a common cause of holiday fires. Unplug your holiday lights (and tree, if applicable) before you go to bed or leave the house.

If you want to hang lights outside, don’t use nails or staples as they can damage the wiring. Invest in quality hooks or hangers. Once the holidays are over, take down all outside lights. Small animals, like squirrels, may start chewing on the wires if you leave them up all year.


If your family uses menorahs for Hanukkah, you could consider using an electric one to cut down on fire hazards. If you prefer traditional candles, just be careful.

Keep the menorah at least three feet away from flammable items, and make sure you place a non-flammable surface, like an aluminum foil-lined tray, underneath the menorah to catch the melting wax.

Christmas Trees

Setting up the Christmas tree can mark the beginning of the Christmas holiday for many families. Unfortunately, if they are not properly set up and taken care of, they pose a large fire risk.

Keep the Christmas tree at least three feet away from fireplaces or heating elements in your home.

If you prefer a live Christmas tree, make sure to care for it properly. A dry tree can start to engulf a room in flames within a minute of ignition. Help reduce fire risks with the following guidelines:

  • Buy a fresh tree. When you first choose the tree, the pine needles should be green and not easily broken.
  • Cut off the bottom. When you get the tree home, cut two inches of the bottom to create a raw cut so the tree can soak in water.
  • Water the tree daily. Well-watered trees are less likely to catch fire.
  • Throw it out promptly. No matter how much you water it, your tree will dry out over time. Once the pine needles start to fall off and the tree starts to dry, it’s time to throw it out.

If you choose an artificial tree, consider flame-resistant or flame-retardant options.

Taking steps to prevent holiday fires can help reduce the risk, but there’s always a possibility of a fire. If your home suffers fire damage, SERVPRO of Matteson-Homewood can help.

We have the knowledge and experience to properly treat fire and smoke damage to make your home “Like it never even happened.” We offer 24/7 emergency service; call us anytime at (708) 747-9925.

SERVPRO after fire services

11/20/2017 (Permalink)

Extra Services SERVPRO Provides After A Fire

In addition to our fire damage repair and restoration services, SERVPRO also offers a number of accompanying services to help get your home, belongings, and family in order as soon as possible following a fire. Our technicians are trained not only to repair your home, but also to help and work with you, and as such, they can directly take on a number of bonus services or negotiate with licensed contractors for further help.

Inventory Management 
With advanced software and tracking technology, our professionals can help to take inventory of everything in your home following fire damage in Homewood, room-by-room and with your guidance. Not only does this help you to better understand what was and was not lost in the fire, but it also helps when negotiating with insurance providers, so that they can compare inventories and know what was lost in the fire.

Moving Services 
Our technicians will help to move out furniture, equipment, and anything you may need if you need to leave the home while it is being restored. This goes hand-in-hand with our inventory services, and one will typically accompany the other. As always, we do everything under your watch and guidance, so that there are no misunderstandings or issues that arise.

Electronics and Artwork Cleaning 
Electronics and artwork, if not initially destroyed in the fire, can still take on severe damage even after the dust has settled through staining and corrosion. Depending on the damage, a SERVPRO professional may be able to restore it manually, or we can employ a licensed and trained contractor or specialist to handle the items. These professionals understand the delicate tasks associated with the repair of these items and are the best individuals available to handle these restorations.
At SERVPRO of Matteson-Homewood, we train each and every one of our technicians to always work closely with the homeowner and to provide services to help you to get through your crisis. If you require our cleanup and restoration services, just give us a call 24/7 at (708) 747-9925.