Recent Posts

Winterize your Homewood Flossmoor home

12/11/2023 (Permalink)

Realtors and Insurance Agents trust SERVPRO® of Matteson-Homewood to winterize vacant and damaged homes. Our trained technicians provide water evacuation from the plumbing systems to avoid frozen pipes and water damage. To winterize a structure, the following steps need to be taken.

  • turn off or disconnect water main
  • drain water heater
  • extract water from toilet tank and pour RV antifreeze in tank
  • disconnect washer, dishwasher, and refrigerator water line if applicable
  • extract or blow out water lines thoroughly
  • pour RV antifreeze in all drains

SERVPRO of Matteson-Homewood uses the latest tools and equipment to winterize homes. Pricing varies by the size and difficulty of each project. Call our office to schedule service (708)747-9925.

What is a Master Service Agreement (MSA)?

10/11/2023 (Permalink)

A Master Service Agreement (MSA) stands as a crucial contract binding two parties and outlining their relationship's terms and conditions. In the realm of facility vendors, an MSA typically covers a wide array of services like cleaning, maintenance, and repairs.

But let's get down to it – why should you even bother with an MSA? Well, around here, it's all about efficiency. Having just one contract in place means no more dealing with each vendor separately. That's a win-win that saves you both time and money.

Plus, it's all about communication and teamwork. An MSA spells out who's doing what, so there's no room for misunderstandings and delays. In this neck of the woods, we appreciate clear-cut agreements.

And then there's the protection an MSA provides. Your MSA usually includes provisions for stuff like insurance, liability, and resolving disputes. It's peace of mind, plain and simple.

Now, let's talk SERVPRO Team Nichols. We're a local standout near Chicago, and we're the ones you want for your MSA needs. Here's what we bring to the table:

1. **Local Expertise**: We're your neighbors, serving the Chicagoland area. We know the local scene and the unique needs of our community.

2. **Comprehensive Services**: Our team is well-versed in a variety of services that can be covered by an MSA, including water damage restoration, fire damage restoration, mold remediation, biohazard cleanup, storm damage restoration, and construction and remodeling. We're your one-stop shop for all things restoration.

3. **Round-the-Clock Service**: Emergencies don't wait for convenient hours. We're available 24/7 to tackle any disaster head-on.

4. **Customer-Centric Approach**: Your satisfaction is our top priority. We work closely with you to understand your specific needs and tailor a plan to meet them. Plus, we keep you in the loop throughout the restoration process.

So, if you're in the Chicagoland area and need a trusted partner for your MSA, SERVPRO Team Nichols is the way to go. We've got the local knowledge, expertise, and commitment to make sure you're taken care of.

To dive deeper into our MSA offerings or get your questions answered, just give us a call. We're here to help, 24/7/365.

Be Sure Your Business Is Prepared For a Disaster

2/19/2023 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency READY Profile (ERP)

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO's Emergency Ready Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call us today and make sure your business is ready (708)747-9925

Commercial Buildings and Property Manager's Choice

2/19/2023 (Permalink)

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO of Matteson Homewood is here to help make it “Like it never even happened.” We've assisted some of the largest properties in the area following disasters. Lincoln Mall, McDonald's, Carsons, Flossmoor Library, Houses of Worship and many others have utilized our Commercial and Industrial Services. Facilities Managers rely on us to be Ready for Whatever Happens.

General Adjusters and Consulting firms from around the Chicago and Northwest Indiana region trust SERVPRO of Kankakee County with their must complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • Commercial Reconstruction

We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling Matteson Homewood at (708)747-9925.

Trust SERVPRO Cleaned For Water Damage Extraction & Drying

6/27/2022 (Permalink)


 Water damage can happen at any time. When your Matteson-Homewood residential or commercial property is affected, the most crucial step to take is to extract any standing water and dry moisture remnants quickly.

One category of equipment that plays a crucial role during properties is lift-equipment. Pumps and water extractors fall under this category. When used properly, they can help remove significant amounts of water from your property within a short period of time.  Equipment that extracts water from your property is the lift capacity and CFM, Cubic Feet per Minute, rating. Apart from that, the kind of wand attached to the extractor also matters. You should choose carpet wands for carpeted surfaces, and squeegee wands for wood and other hard surfaces. Our SERVPRO of Matteson-Homewood certified and trained technicians have access to a wide range of equipment and accessories to tackle all situations.

Drying helps remove the final moisture remnants in affected areas. Drying relies on evaporation which incidentally removes moisture from materials but leaves it in the air. Condensation can reverse this process. Combining equipment that improves evaporation and those that extracts moisture from the air, such as dehumidifiers, guarantees a good outcome. Our SERVPRO of Matteson-Homewood technicians have access to a wide range of extraction equipment that ensures balanced drying, including:

    •    LGR Dehumidifiers
    •    Desiccant Dehumidifiers
    •    Box Fan Extractors
    •    Centrifugal Air Movers

Preventing Water Damage Not Preventable - Call SERVPRO First!

6/6/2022 (Permalink)


Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process.

SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.If your warehouse has water damage of any type, call SERVPRO of Matteson-Homewood at (708) 747-9925

You Can Count On SERVPRO To Remove Commercial Water!

6/5/2022 (Permalink)


Many guests are easily distracted while traveling. Many are excited about their trip and spend much time on the phone. A few have forgotten that the bathtub is filling while a guest recounts the day's events to one of their friends or perhaps talks to their family. Water can quickly spread onto the floor, and across the rest of the room. Water may leak into the ceilings of the rooms below.

SERVPRO provides commercial water removal services in Matteson and surrounding areas. We can remove wet and damaged materials and then dry the structure in preparation for restoration. We respond in less than 4 hours on a 24 hour a day, 7 days a week basis. Our team and the equipment needed is ready to go at a moment's notice.

Commercial owners are interested in recovering as quickly as possible from events such as these. Often this means that wet carpeting and underpad are removed. Sheetrock may need to be removed or, at the very least flood cuts, to provide access to areas that water has penetrated. Wet insulation is removed, and furniture is packed up and moved to a storage area on the premises. Installing brand new carpets, new sheetrock on the walls along with repainting the room is often faster, while at the same time giving the room a facelift.

If water has passed through the floor into the ceiling of the rooms below, the ceiling must be removed. Before removing the ceiling, all furniture is packed up and removed. Carpeted floors can be protected as well if the floors are not wet.

SERVPRO aims to remove all potential sources of microbial growth that can be caused by warm damp conditions. Once the structure is dry, and humidity levels have returned to normal levels, contractors can begin reconstruction activities.

Call SERVPRO of Matteson-Homewood at (708) 747-9925 for 24/7 service. We proudly serve Olympia Fields, Country Club Hills, and surrounding areas. We're Faster To Any Size Disaster.

Learn more about Matteson.

Call SERVPRO to Restore Your Water Damaged Business

5/31/2022 (Permalink)


SERVPRO Restores A Commercial Water Damaged Building Quickly

Any business, home, office, warehouse, or any other type of building structure, can be damaged by water. While we need this resource, it is when it is uncontained and in the wrong area that damage becomes highly likely. When it happens in your business, you need to act quickly to eliminate the water at its source, if at all possible, and begin removing it. After this is completed and there is no more water being deposited, cleaning up of your equipment, inventories, and interiors can begin.

Water Damage in Commercial Sites
Any location can have emergencies of many different kinds and types, as well as in different and varying degrees of severity, and commercial water damage in Matteson is one of them. Our technicians at SERVPRO can help rectify any problems from broken water lines to bio-hazard clean-up of flood waters. We understand the dangers of the different classes of water, and how clean water can become easily and quickly contaminated, changing contamination categories and hazardous level, in the interior of your business. This knowledge, along with additional training and certifications, can help in avoiding further problems during and after the cleaning up and repairing processes.

Other situations caused by water present in a commercial setting can be a loss of functionality of equipment, destruction of electronic devices, and interior furnishings, business supplies, and loss of revenue among others. Our technicians are not only experienced and skilled in large and small site clean-ups and water damage restoration, but also in the latest IICRC procedures. This ensures that the work done on your site will get your business back to normal operations quickly. We understand that you, your employees, and your customers and clients all depend on the building and its interior contents to be in habitable condition again quickly.

Call us at SERVPRO of Matteson-Homewood at (708) 747-9925 to get the fastest response available. We can take your call anytime, day or night, every day of the year. We will work on your commercial property until it's “Like it never even happened."

Don't Try And Tackle Water Damage Alone - Call SERVPRO!

5/31/2022 (Permalink)

 Contending with a Wet Basement in Your Homewood Residence

Basements and cellars are common construction staples for Homewood properties, and with their proximity to the moist ground and with potential vulnerabilities at the surface level for the foundation, water loss incidents can often originate and persist here. We strive to offer properties a comprehensive approach to loss recovery, showcasing the full measure of our advanced equipment and expertise with mitigation solutions when time is of the essence.

With so many Homewood property owners that use their basement for storage and safekeeping of treasures and belongings, water damage can become a costly and destructive situation. Our SERVPRO professionals have a rapid response to these emergencies, helping to get effective mitigation work started for your property quickly. These practices can not only protect the affected materials but also those stored items that you have in your basement as well.

Our Contents Department can walk through the property with our estimator to determine which possessions in this lower level of your home requires removal and protection. Even without substantial loss incidents that leave standing water on the floor of this basement area, excessive moisture can still prove equally destructive to specific items. Mitigation involves preventing this moisture and dampness from spreading further through the main floor of your house and causing even more structural damage than you already have to face.

The SERVPRO team members that get dispatched to your address can quickly work to remedy excessive moisture and saturation with air movers and dehumidifiers. For excessive moisture situations, our professionals often choose the Low Grain Refrigerant (LGR) Dehumidifiers as they can cover a large area of your property and can quickly reduce moisture content below acceptable parameters to prevent secondary effects like mold growth from occurring.

We can appreciate how quickly basement moisture can become a destructive situation for your stored belongings or when other damages result such as microbial growth. You can depend on the fast response and equipment of our SERVPRO of Matteson-Homewood specialists to make water loss effects “Like it never even happened.” Give us a call at (708) 747-9925.

Click here for more information about the city of Homewood.

Contending with Water-Damaged Drywall in Matteson Homes

5/1/2022 (Permalink)


Saturation can be a damaging situation for many of the exposed materials in your Matteson home during a water loss incident. Drywall is a common selection for the property, and with its sheetrock composition, can prove very susceptible to even modest exposure to standing water, pooling, or spreading moisture effects. Depending on how long these materials maintain this damaging condition, it can be challenging for even our professional restoration technicians to prevent demolition and reconstruction.

While there are multiple layers of water damage in your Matteson home to contend with after a water loss incident sweeps through the floors of your home, drywall can quickly wick this standing water and wall cavity moisture. Beginning at the base of the installed sheets, moisture can move slowly up the surface, penetrating the full depth of the sheetrock. Our SERVPRO professionals must assess the severity of this saturation when we arrive and begin a thorough inspection of the affected areas of the property.

Much of the worst damage that can occur in your house from a water loss incident happens within the first 72 hours. During this time, water effects continue to spread unabated through the property without the appropriate containment protocols beginning or effective drying and extraction efforts getting underway. Identifying the severity of these conditions is the most important step for our arriving professionals, and we use sophisticated moisture readers, infrared imagery, and hygrometers to deduce the dampness and saturation of affected materials and areas.

These tools can identify the line of saturation that exists with the continued wicking of moisture from the ground into the drywall material. With bloating and distortion beginning in as little as a day, our SERVPRO team often must remove all of the exposed areas of drywall using a flood cut approach. This controlled demolition technique only removes the water damaged portions of sheetrock to make reinstallation faster and more cost-effective.

Drywall is a common staple to the construction of homes throughout our area, but these materials are also among the most susceptible to water damages. Let our SERVPRO of Matteson-Homewood protect your property and its materials with our fast response and expertise. Give us a call anytime you need us at (708) 747-9925.