Recent Posts

School Cleaning and Disinfection

3/13/2020 (Permalink)

3 bright green trucks pulling out from the warehouse on a bright day Disaster Recovery Team Nichols departing the warehouse to clean and disinfect a building

SERVPRO has been cleaning and disinfecting schools and other commercial buildings for quite some time. Proactively cleaning touchable surfaces with an EPA registered disinfectant and wet fogging areas is proven to reduce germs, viruses, and other bacteria from becoming a problem.

Our trained technicians use hospital grade disinfectants and the latest equipment when providing cleaning services for school districts, municipal buildings, and other vital facilities. We concentrate on door handles, light switches, desk phones and other commonly touched items throughout buildings. If you need proactive cleaning and disinfecting services, please reach out to our office for a free estimate.

SERVPRO of Matteson-Homewood can be reached by calling (708)747-9925.

Centers for Disease Control Provides Guidance to Reduce Flu/Viruses in Matteson and Homewood Area Schools and Public Buildings

3/5/2020 (Permalink)

3D virus cells attacking a DNA strand on a blue background Advice on limiting the spread of viruses from the CDC

Every influenza season is a challenge for the Matteson and Homewood communities' school administrators and the owners and managers of public and commercial spaces. Limiting the incidence and spread of the viruses that cause influenza and other diseases is essential for individual and public health and wellbeing. The Centers for Disease Control and Prevention (CDC) publish a trio of practical procedures to minimize exposure to influenza and other viruses, implementable immediately. 

Get a Flu Vaccine

Matteson and Homewood school officials and employers should share information with students, staff, and families to help them find and obtain this year's influenza vaccine. Even if an individual received vaccination in previous years, it is vital to get a flu shot every year. Experts worldwide gather data and consult twice yearly to make the most informed decision on which viruses should be in this flu season's vaccine.

Children, pregnant women, adults 65 and over, and individuals with various pre-existing conditions are particularly at risk of complications and intense symptoms if influenza develops. Health practitioners can ensure that each person seeking immunization receives the appropriate type of shot considering their age and other factors. Babies younger than six months usually cannot receive a flu shot, so those in contact with infants must be vaccinated. As immunizations for evolving diseases become available consult with a medical provider for recommendations. 

Limit Contact with Infectious Agents

To stop spreading the viruses that cause influenza and other viral illnesses, encourage students, families, employees, and the general public to follow these tips:

  • When ill, stay home until fever-free for more than 24 hours without using a temperature-reducing medication
  • Sneezes and coughing should be covered by tissues, thrown away afterward
  • Keep a distance from others who show signs of illness 
  • Be vigilant about not touching eyes, mouth, and nose as viruses spread through those membranes
  • Wash hands with water and soap, many times during the day -- substitute alcohol wipes or rubs if there is no access to soap and water
  • Clean potentially contaminated and frequently used objects and surfaces
  • Be aware of the potential to spread the infections and provide social distancing interventions in schools, workplaces, and at events

Visit Health Care Practitioners Early

Anit-viral medications are available, but work best if administered during the first few days of infection with pathogens. They also are not obtainable over-the-counter. Getting in early to see a doctor or other health-care provider who can prescribe the proper drug is critical.

Consult with the experts at SERVPRO of Matteson-Homewood for an infectious disease cleaning and disinfection plan for your school or commercial building during the influenza season. Call (708) 747-9925 to schedule an evaluation.

Commercial Water Removal Matteson – Multiple Rooms Damaged

3/2/2020 (Permalink)

Water Let us help you get your Matteson Commercial Property back in order after a devastation.

You Need SERVPRO for Your Commercial Water Removal and Remediation 

Many guests are easily distracted while traveling. Many are excited about their trip and spend much time on the phone. A few have forgotten that the bathtub is filling while a guest recounts the day's events to one of their friends or perhaps talks to their family. Water can quickly spread onto the floor, and across the rest of the room. Water may leak into the ceilings of the rooms below.

SERVPRO provides commercial water removal services in Matteson and surrounding areas. We can remove wet and damaged materials and then dry the structure in preparation for restoration. We respond in less than 4 hours on a 24 hour a day, 7 days a week basis. Our team and the equipment needed is ready to go at a moment's notice.

Commercial owners are interested in recovering as quickly as possible from events such as these. Often this means that wet carpeting and underpad are removed. Sheetrock may need to be removed or, at the very least flood cuts, to provide access to areas that water has penetrated. Wet insulation is removed, and furniture is packed up and moved to a storage area on the premises. Installing brand new carpets, new sheetrock on the walls along with repainting the room is often faster, while at the same time giving the room a facelift.

If water has passed through the floor into the ceiling of the rooms below, the ceiling must be removed. Before removing the ceiling, all furniture is packed up and removed. Carpeted floors can be protected as well if the floors are not wet.

SERVPRO aims to remove all potential sources of microbial growth that can be caused by warm damp conditions. Once the structure is dry, and humidity levels have returned to normal levels, contractors can begin reconstruction activities.

Call SERVPRO of Matteson-Homewood at (708) 747-9925 for 24/7 service. We proudly serve Olympia Fields, Country Club Hills, and surrounding areas. We're Faster To Any Size Disaster.

Learn more about Matteson.

Flooding In Your Homewood Property

2/29/2020 (Permalink)

flood damaged home “Like it never even happened.”

Falling Tree Limbs Increase Flooding Chance for Homewood Houses

Torrential rainfall, combined with high winds, can be a dangerous combination for dying trees on your Homewood property. While many of the storms that pass through the area can be destructive enough to uproot entire trees and allow them to fall into nearby structures, often the removal of a full limb can also be a catastrophe for a close residence. The weight of a large tree limb can collapse a portion of a roof or puncture it to allow runoff and direct rainfall inside.

While you cannot do much to prevent the destructive forces of nature and their effect on the trees on your property, you can reach out to the right professionals to address the storm and flood damage in your Homewood house. With structural breaches, runoff and wind-driven rain can immediately enter the property, allowing it first to affect the attic space and then spread quickly down into the living areas of your home. A combination of strategies is necessary when addressing these circumstances.

Emergency Roof Repair
Removing the tree limb is one of the first ways to combat the damage that has occurred in your residence. The hole left must get covered over with a reinforced tarp framed on the outside with wood planks by our SERVPRO contractors. This coverage prevents further floodwater penetration to allow drying to be effective.

Extraction Services
Removing surface water still on the unfinished flooring and surfaces in the attic space can reduce the migration of this moisture elsewhere. For these situations, the ideal tool is the electric submersible pump or wet vacuum, as both are mobile and versatile.

Cavity Drying
The faster that our SERVPRO team can dry out the structural cavity between the attic and the floor beneath it, the better in restoration terms. Keeping the moisture damage contained in the structural assembly between the floor and ceiling between levels can allow our team to utilize tools like the positive pressure systems to dry out saturated materials on-site.

Tree limbs can be a destructive force against your house, but our SERVPRO of Matteson-Homewood restorers and contractors can arrive quickly to help. Give us a call at (708) 747-9925.

For more about Homewood click here.

JOB OPENING - CONTROLLER

2/24/2020 (Permalink)

SERVPRO house logo with the words "join Our Team" Join Our Team Today!

CONTROLLER Job Discription 

*****Email resume to: BNichols@SERVPROKankakeeCounty.com

Position Summary / Purpose 

Provide leadership and coordination of company financial planning, debt financing, and budget management functions. Ensure that company accounting procedures confirm to generally-accepted accounting principles. 

Assist in managing the profitability and cash flow of the business that will assure the continued liquidity and growth of the company and the financial well-being of its stakeholders. 

Primary Duties and Responsibilities 

  • Direct and coordinate the company financial planning and budget management functions
  • Manage the preparation of financial reports and forecasts
  • Monitor and analyze monthly operating results against budget
  • Oversee daily operations of the Finance department
  • Design the organization structure for the Finance department, staff positions with qualified employees, and continually train and develop employees in order to effectively accomplish the department’s goals and objectives
  • Ensure compliance with local, state/provincial, and federal reporting requirements
  • Work with other department managers, executives, and owners to develop and execute the strategic plan
  • Direct and coordinate debt financing and debt service payments with external agencies
  • Direct financial planning, procurement, and investment of funds
  • Recommend benchmarks for measuring the financial and operating performance of departments and divisions
  • Direct financial audits and provide recommendations for process and procedure improvements
  • Determination of depreciation rates to apply to company capital assets
  • Establish and implement short and long-range departmental objectives, policies, and operating procedures
  • Advise owners / management regarding property and liability insurance coverage needs
  • Accurately prepare and file required tax forms

Additional Duties and Responsibilities 

  • Assist in collecting overdue receivables
  • Represent the company to external media, funding agencies, government agencies, and the general public
  • Provide accounting policy orientation for new staff

Decision Rights and Authority 

  • Hiring, development, and termination decisions for finance department employees
  • Creation of financial forecast and budget portion of strategic plan based on input from owners and department managers
  • Determine when borrowing from existing line of credit is required

Working Relationships and Scope 

  • Regular communication with owner(s) and CEO regarding company performance and strategic issues
  • Maintain communications and relationship with banking and lending organizations.
  • Coordination with all department managers regarding budgets, operating performance, and strategic direction.

Performance Competencies 

  • Integrity–Ironclad. Does not cut corners. Puts the interests of the business above self. Earns trust of co-workers. Intellectually honest, doesn’t play games.
  • Oral Communication–The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small groups, and in public speaking contexts. Adaptable and able to think on his / her feet. Demonstrates a command of the language. Easily articulates ideas and standards.
  • Written Communication–Writes clear, precise, well organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage.
  • Team Building–Achieves cohesion and effective team spirit with subordinates. Ability to motivate teams to produce quality output within tight timeframes and to simultaneously manage multiple projects. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Treats subordinates fairly and shares credit.
  • Sound Judgment and Decision Making–Demonstrates consistent logic, rationality, and objectivity in decision making. Driven by the financial well-being of the business and its stakeholders
  • Planning and Organizing–Plans, organizes, schedules and budgets in an efficient, productive manner. Effectively contributes to the long-range planning activities. Focuses on key priorities. Pays attention to details. Manages personal time well.
  • Money Management–Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget.
  • Excellence–Sets high, ‘stretch’, standards of performance for him / her self and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long-range goals.
  • Technology–the individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating, customer contact management, and standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed.

Qualifications-Knowledge, Skills, and Abilities 

  • Education and Experience

Bachelor’s degree in accounting, business or related field plus CPA certification. (MBA or Master’s degree in finance or accounting is preferred but not required). Minimum of seven (7) years of experience in senior-level accounting or finance positions with similar sized and larger organizations. 

  • Finance, Accounting, Budgeting, and Cost Control

Extensive knowledge of the principles and concepts and significant experience in these areas – including generally accepted accounting principles. Knowledge of federal and state/provincial financial regulations. Ability to analyze financial data, prepare financial reports, statements, and projections. Working knowledge of short and long-term budgeting and forecasting. 

  • Strategic Skills

Proven ability to identify clear opportunities and threats. Accurately assesses the company’s strengths and vulnerabilities. Comprehends the big picture. 

  • Mathematical Skills

Possesses strong mathematical skills. Able to quickly compute rate, ratio, and percentages and to interpret financial reports, analyze performance changes and trends. Recognizes inconsistencies across multiple reports and sets of data. 

  • Constructive Confrontation

Has the ability to solicit, process, and integrate inputs and ideas from subordinates, peers, and executives. Recognizes areas of conflict or disagreement and deals with them through open and honest dialogue. Effectively provides feedback. Willing to stand their ground based on sound principles and experience, in the face of opposition by owners and other executives. 

  • Software

Knowledge of automated financial and accounting reporting systems. Effectively operates accounting software (e.g. QuickBooks, Peachtree) and understands how to make changes to ledgers, accounts, and reports to reflect the needs of the business. 

  • Computers and Electronic Technology

Demonstrates intermediate to advanced skill in the use of computers, the internet, PDAs, and other digital technology specific to the job as well as MS Word, Excel, and other industry-specific software. 

Physical Demands 

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently to stand and walk. The employee must regularly lift and / or move up to 10 pounds. 

Working Conditions 

  • Controller’s work is typically carried out in an office environment. Occasionally traveling to and meeting with customers and clients at their facilities is required.
  • Noise level in the work environment is usually quiet.

***Email resume to: BNichols@SERVPROKankakeeCounty.com

We Act Fast In Homewood After A Flood

2/19/2020 (Permalink)

One of our fleet trucks stocked with our restoration equipment We have the training, state-of-the-art equipment, and expertise to handle any size flood disaster. Call us right away to prevent further damage.

Planning Restoration of Flood Damage in Homewood Helps Improve the Outcome

Torrential rain can flood vast areas within a short while, leaving extensive damages in and around homes in the affected area. Although several steps are necessary to restore normalcy, flood damage cleanup, and removal of debris take up the most time. SERVPRO helps provide the necessary resources to speed up and improve efficiency when performing those tasks.

For effective clean up after flood damage incidents in Homewood, one of the best approaches is to split up the process into groups of tasks to simplify the process. In most cases, our SERVPRO crews split up restoration into these stages:

  • Water extraction
  • Controlled demolition to open up cavities
  • Separation of salvageable and unsalvageable items
  • Collection and consolidation of waste
  • Cleanup and drying


If flooding leaves inches of standing water inside the home, there is a need for quick extraction to limit secondary flood damages. The challenge is that sometimes the water contains silt, mud, or even solid wastes, which can slow down the removal. Our SERVPRO technicians have the right equipment to handle any challenges during extraction. We can use submersible pumps for water deeper than 2 inches. We also have self-priming trash pumps that can handle water with solids allowing free movements around the house.

Before cleanup can happen, there is a need to establish which contents or buildings damaged by the water intrusion or contamination. The removal of such materials before cleaning eliminates the repetition of tasks. Our SERVPRO technicians use different techniques to identify damaged materials, including physical observation, testing wetness with moisture meters, and using thermal cameras to find wetness in hidden areas. Depending on what we find out, we can determine whether demolition is necessary or not. When doing controlled demolition, we use plastic bags and trashcans to consolidate the waste easing the removal process.

The recovery process after a flood damage incident is rarely easy. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to help clean up all areas affected by an incident, "Like it never even happened."

See more about Homewood.

We Are Available 24/7 For All Your Flossmoor Fire Damage Restoration

2/12/2020 (Permalink)

A garage covered in fire damage We have the expertise, equipment and experience to restore your home after a fire. We are available 24/7 for any size disaster big or small.

SERVPRO Tackles Fire Damage in a Flossmoor Kitchen

Kitchen fire damage can be disastrous for any homeowner to tackle. Not only can charring and odors affect your fixtures, furniture, and appliances, but it can also affect your food supply, including canned and jarred items. Worse still, exposure to moisture can make soot deposits acidic, which can corrode metals and plastics in your kitchen.

If your Flossmoor home needs fire damage mitigation after a kitchen fire, IICRC-certified SERVPRO technicians are available 24 hours a day, 7 days a week, to restore your home to a preloss condition. These experts strive to salvage items when it is safe and feasible to do so to help homeowners save time, money, and stress. SERVPRO teams can also assist homeowners in filing claims by taking a thorough, detailed inventory of affected items after a disaster. 

When Oven Fires Occur

If the source of your kitchen fire is in the oven, keep these tips in mind:

  • Leave the oven door closed. The lack of additional oxygen can smother the fire and prevent it from spreading. Turn the oven off and allow it to burn out.
  • If the fire does not extinguish on its own, call 911. If it does, open your windows to improve ventilation.
  • Once the fire is out, and it has had time to cool, open the oven door carefully and remove the burnt baking pan. Let the smoke clear before you do anything else in the kitchen. 

How SERVPRO Removes Fire Damage

SERVPRO technicians can get straight to work on removing debris as contaminated items after your insurance adjuster has evaluated the situation the appropriate paperwork has been signed approving its removal. Once the debris has been extracted from the kitchen, technicians can focus on cleaning using both wet and dry cleaning methods and working from ceiling to floor. 

If the fire was caused by cooking a protein in the oven, chances are there are invisible protein residues present that can impart especially foul odors in your kitchen. Technicians can use enzyme digesters to turn proteins into odorless, water-soluble byproducts that can be cleaned with ease.

SERVPRO of Matteson-Homewood is a team that serves the community by being Faster to Any Size Disaster. Call (708) 747-9925 for cleanup that can begin within hours.

See more about Flossmoor.

Restoring Your Flood Damaged Home In Homewood

1/31/2020 (Permalink)

home damaged by flooding Call SERVPRO of Matteson-Homewood at (708) 747-9925 for efficient and professional restoration.

Invite Professionals to Restore Your Flood Damaged Homewood Property

Flooding can lead to devastating results. Although Homewood does not have the large water bodies that can cause dramatic flooding, it has chronic issues with stormwater drainage, which is a serious matter for locals. Floodwater can get into your home after a torrential downpour.

Flood damage in your Homewood property can leave you stressed and unsure of the right steps to take. It is essential to act fast after a flooding incident to prevent secondary damage from happening in your property. If floodwater remains in your home for too long, it can increase the risk of mold growth and make it more challenging to dry the building. The contaminated water can also cause an undesirable health risk to the occupants.

You can rely on flood restoration specialists from SERVPRO to clean up, dry, and disinfect your home. We have a highly experienced and trained team of technicians who have access to advanced equipment to handle the flood damage in your residence. That means you do not have to deal with the inconvenience of organizing different services. We can manage the restoration project from the beginning to the end, minimizing disruptions, downtime, and costs.

Our response team is available to serve our customers 24/7. Immediately we receive an emergency call, our customer care team dispatches the response team to the affected property. We can get to your residence in the shortest time possible since we understand how stressful the situation can get. Our technicians can inspect the affected areas thoroughly to gauge the magnitude of the damage and choose the appropriate mitigation and restoration procedures.

The floodwater may have brought along all kinds of debris like rocks, tree branches, silt, sand, broken glass, and plastic bags, among others. We can remove the waste using rakes and shovels. Removing the debris also helps expose structural surfaces for further evaluation or inspection.

To speed up the drying process, we extract as much water as we can. Our team can use the right pump to remove the water. For instance, we can use full trash pumps to remove floodwater that has solids. As the pumps extract water, they pass the solids along.

Humidity in the air and surfaces can cause mold growth. Our SERVPRO team can use devices like moisture meters and moisture sensors to track moisture in your home. We have state-of-the-art equipment that can remove the moisture effectively. We can use centrifugal air movers to increase the rate of evaporation and dehumidifiers to reduce the amount of water vapor in the air.

The floodwater could be contaminated with sewage and decaying organic matter. Our technicians can use disinfectants to clean surfaces that the floodwater contacted. Our team can use antimicrobial products that destroy 99 percent of the organisms they contact on the surfaces applied.

When flood damage happens in your property, do not let it disrupt your usual way of life. Call SERVPRO of Matteson-Homewood at (708) 747-9925 for efficient and professional restoration. We’re Faster to Any Size Disaster.

For more about Homewood click here.

Don't Just Sit There! Contact SERVPRO for Water Damage Remediation in Homewood Today

1/31/2020 (Permalink)

ice dam on a house The influx of water that an ice dam creates can cause water damage in your home. Contact SERVPRO to assess, remediate and help prevent a recurrence.

Why SERVPRO’s Professional Management of Water Damage Due to Ice Dams in Homewood is Crucial

A water loss in your Homewood residence can trace to many causes, including the natural forces that create picturesque icicles on your snow-covered roofline. Water intrusion into your attic or upper levels during the winter months is common if your property is prone to ice dams. Our highly-trained and experienced crews know what to look for when water seeps down into your home, why we can not only respond to the loss but also limit recurrence.

Ice Dams Lead to Interior Water Emergencies

The beauty of a winter snowfall can hide significant water damage in your Homewood dwelling. If the gutters on your roofline are clogged with autumn’s leaves and twigs, water can collect. A freeze and thaw cycle begins, especially if warm interior air leaks out because of inadequate insulation or failed and missing joint sealing. Snow and ice liquefy, seeping under shingles, flashings, and along the seams between the interior space and the growing dams. Because the damage starts small and is often in an inaccessible area, you might not notice it until water saturates drywall and insulation and starts its journey to other spaces. Our familiarity with water movement within a structure is why we can resolve all aspects of the damage.

Ice Dams Damage Unexpected Structures

The ice dam moisture spreads eventually toward the lower levels of your home. Sometimes it runs through wall cavities, making itself known only when water damage along baseboards migrates into the hardwood flooring or carpeting several stories below the roof. Damage to structural components far from a leak does not surprise our technicians, why SERVPRO commits to a thorough inspection and evaluation of all the spaces of your home. Once we determine the extent of the damage, we use state of the art extraction and drying equipment to mitigate and remediate the harm. We also help pinpoint the water entry location and help arrange for other contractors to properly insulate up to and seal around the roof edge to eliminate future water incursion.

Water can flow far from a roof ice dam, which is why SERVPRO of Matteson-Homewood uses cutting edge moisture detection tools when scoping your water damage project. Call us at (708) 747-9925 when water losses turn up in unexpected places during the cold of winter. 

Click here for more information about Homewood.

Commercial Flood Damage In Your Matteson Property

1/13/2020 (Permalink)

mold growing on wall It is also imperative to complete drying and ensure humidity has returned to normal levels to avoid future problems with mold and mildew.

When Can I Reopen After Commercial Flood Damage In Matteson

This question is often one of the first questions many commercial owners ask themselves after a flood. The owners know that every day the business is closed, it means lost revenue and potentially lost customers. Floods can cause a lot of damage, but delays in cleanup and repairs can be equally costly.

SERVPRO understands this dilemma faced by owners who experience commercial flood damage in Matteson. We strive to clean and decontaminate everything as fast as possible. It is also imperative to complete drying and ensure humidity has returned to normal levels to avoid future problems with mold and mildew.

Decontamination and Cleanup
Floods pick up many contaminants that can be harmful to your employees and customers. These contaminants can include chemicals as well as biological microbes that can be a health hazard to anyone coming in contact. SERVPRO evaluates the situation and implements safety controls for the collection and disposal of all contaminated materials in your commercial building. We can clean and disinfect your building to make it safe to finalize repairs and return your commercial space to full operation.

Moisture Removal Avoids Future Issues
There is usually a high humidity level inside buildings after a flood event. Moisture migrates to anything dry and gradually increases the humidity level of wood and other porous materials. SERVPRO uses moisture meters to check the moisture content. We continue applying drying processes until all materials have been returned to standard moisture content levels.

Mold and mildew can infest a commercial building if humidity levels do not return to normal levels. Not only can mold destroy structure elements, creating an unsightly mess, it can also cause health issues for many people. Your employees and customers could be affected.

SERVPRO can evaluate the flood damage to your commercial building, explain all of the steps required to return your structure to pre-flood conditions, and provide an estimate of how much time may be needed before you can resume operations.

Call SERVPRO of Matteson-Homewood at (708) 747-9925 for 24/7 service. We proudly serve Country Club Hills, University Park, and surrounding areas. We’re Faster to Any Size Disaster.

For more about Matteson click here.