Recent Posts

Storm Damage To Your Flossmoor Home

11/11/2020 (Permalink)

road with homes flooded Flooding in Flossmoor can cause major damage if not cleaned up properly. Call our office for more information at 708-747-9925

When storms rip through the Chicagoland area, strong winds and heavy rains can cause major damage to your home.  Wind speeds of 50 mile per hour can cause damage to trees near your home or your roof.  Often times, tree limbs broken from strong winds can brake windows on your home causing damage to the inside of your home as well.

Heavy rains are often also associated with storm events.  Storms that dump inches of rain in a short time frame tend to overwhelm city storm drains and home sump pumps causing unwanted water in your basement.  

Our SERVPRO team carefully watches for storm events in the area, planning accordingly to have crews and equipment ready to help services our customers as promptly as possible.  With 24/7 emergency water extraction and board up/ tarp off services we can quickly responded to any amount of damage that a storm can bring.

For more information on our storm services please call our office at 708-747-9925.

Ready For Whatever Happens!

11/6/2020 (Permalink)

Emergency Ready Profile Disaster Recovery ~ Business Continuity

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local #SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens.”

#ERP #BCP #DisasterRecovery #BusinessContinuity

Cleaning carpet & flooring after a water damage

11/6/2020 (Permalink)

Carpet & Flooring Cleaning Hot Water Extraction Cleaning

Today's carpet and upholstery materials vary dramatically.

SERVPRO of Matteson - Homewood offers a number of cleaning options to match any type of upholstery or carpet.

SERVPRO of Matteson - Homewood's Certified Professionals also offer a range of specialized carpet cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil.

Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 
  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet
Call us today at 708-747-9925SERVPRO of Matteson - Homewood

Steps to take in safely reopening your Commercial Facilities in Homewood

11/6/2020 (Permalink)

Commercial Facilities Services A Higher Standard of Cleanliness

With COVID-19 still present, it’s a scary time for everyone involved, including building occupants and staff.

If you manage a building’s cleaning and disinfection program, here are some guidelines to help you protect people and minimize the spread of SARS-CoV-2, the virus that causes COVID-19.

Below are several U.S. Centers for Disease Control and Prevention (CDC) and Environmental Protection Agency (EPA) resources to get you started:

If your organization is experiencing challenges due to the presence of emerging pathogens in your facilities, please know your local SERVPRO is "Here to Help!"

Job Opening- Production Crew Lead

9/17/2020 (Permalink)

"SERVPRO we are hiring" with characters Join our team today!

Production Crew Lead

SERVPRO® of Matteson-Homewood/ SERVPRO® of Calumet City-Lansing is hiring a Production Crew Chief

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

  • Explain process and answer customer questions, as needed.

  • Monitor, communicate, and respond to customer needs/concerns.

  • Communicate clear expectations to Production Technicians and supervise their activities.

  • Perform production processes as scheduled and ensure quality control.

  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

  • Manage job file documentation to ensure complete and accurate project details.

  • Manage and control costs of production projects.

  • Manage assets by protecting and using equipment and materials properly.

Position Requirements

  • Effective written and oral communication

  • Basic math skills

  • Experience in cleaning/restoration preferred

  • High school diploma/GED

  • IICRC certifications preferred but

  • Minimum of 2 years mitigation experience

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

  • Ability to sit/stand/walk for prolonged periods of time

  • Ability to repetitively push/pull/lift/carry objects

  • Ability to work with/around cleaning products/chemicals

  • Ability to travel locally and out of state when necessary

  • Ability to successfully complete a background check subject to applicable law

  • Ability to work on call/ nights/ and weekends

  • Preferred to live within service area

Job Opening- Production Technician

9/17/2020 (Permalink)

"Now hiring production technicians" Become a HERO with our team today!

Production Technician 

SERVPRO® of Matteson-Homewood / SERVPRO® of Calumet City- Lansing is hiring a Production Technician

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Primary Responsibilities

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.

  • Maintain a clean and organized vehicle and clean equipment appearance.

  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.

  • Leave jobsite with a clean and orderly appearance.

  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.

  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).

  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements

  • Effective oral communication

  • Basic math skills

  • Experience in cleaning/restoration preferred

  • High school diploma/GED

  • IICRC certifications preferred

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

  • Ability to sit/stand/walk for prolonged periods of time

  • Ability to repetitively push/pull/lift/carry objects

  • Ability to work with/around cleaning products/chemicals

  • Ability to travel locally and out of state when necessary

  • Ability to successfully complete a background check subject to applicable law

  • Ability to work on call/nights/and weekends

  • Preferred to live within service area

When Wild Fires Strike We Strike Back

9/14/2020 (Permalink)

Crate full of air scrubbers Air scrubbers are made to remove the pollution from the air and are a very important asset when dealing with smoke damage.

SERVPRO of Matteson-Homewood is part of SERVPRO Team Nichols Disaster Team.  As a Disaster team we not only handle disasters in our local community, but we also travel to where we are needed the most throughout the country. 

In late August of 2020, Hurricanes threatened the cost of Texas and Louisiana and our team was there to lend a hand.  In mid September 2020, our team loaded up a trailer full of equipment to head to Portland, Oregon to help with the restoration efforts while wild fires threaten to destroy communities. 

Our specially trained technicians enjoy having the unique opportunity to travel to help those living near the fires.  Having years of knowledge and specialty equipment to do the job right is what makes SERVPRO stand out from the rest. 

With air quality one of the biggest concerns for those outside of the fire zone, our team loaded up air scrubbers which will filter and remove pollution from the air in homes and businesses.

For more information on SERVPRO Disaster Team Nichols please give us a call at 708-747-9925.  

Restoring Homes After Fires is What We Do

9/14/2020 (Permalink)

Home on Fire with flames coming out of roof SERVPRO of Matteson- Homewood is trained to restore your home after a fire.

Restoring a fire damaged Bradley home to its original condition takes a professional service, trained to handle physical damage, smoke residues, and odors. Most house fires are relatively small and extinguished quickly. For SERVPRO restoration teams, that means they deal primarily with cleaning and removing smoke residues, and eliminating the odors they generate.

As an example of what specialists clean and deodorize are the cabinets in a kitchen fire. Since these wood or composite surfaces are smooth, team members can usually wipe off the residues with a dry sponge. For thicker, or stickier residues left behind, they break them up with a minimal amount of water or cleaning agent for easier wiping and removal. In some homes, it might be necessary to remove the handles and hinges and clean them separately.  

The problem here for SERVPRO specialists are the odors the wood or composite absorbs before they can remove the residues. If the residues are dry and powdery and removed quickly after extinguishing the fire, then very little odor transfers to the cabinets. Stickier residues take longer to remove, so the cabinets absorb more odor particles.

With either type of residue, if odors linger after removal, team members start with a deodorizing spray. They apply it to the surface, allow it to dry, and repeat as needed. If odors remain after several applications, they can use a stronger deodorizing agent, switch to another method, or dispose of it.

To remove the deeper odors from the cabinets, specialists use a fogger to create a cloud of deodorizing particles. This cloud can penetrate as deeply as the smoke from the fire to neutralize the odor and eliminate it.

Our goal at SERVPRO of Matteson-Homewood is to return every residence to a clean, safe, and odor-free condition it enjoyed before the fire. If your home has had a fire of any size, call our office 24/7 at 708-747-9925 to schedule a service call. We are Here to Help you restore everything to normal.

Be Safe When Enjoying Fall Events

9/14/2020 (Permalink)

Side of home on fire This is how quickly a small fire in a fire pit can turn into a disaster.

Fall in the Midwest usually brings a lot of hay rides and sipping cider by a fire with friends and family.  It is very important to remember safety when having a fire outdoors and near your home.  On a windy day, even a small fire can turn into a huge disaster.

Homeowners rarely think that a small fire will get out of control, but one large gust of wind can take ambers flying in the air and should they hit the right spot, you can experience large amounts of damage.  Siding is typically one of the first things that will burn and melt.  Oftentimes glass near the area will brake as well.  It is important to have an experienced team to help you clean up and repair the damage.

At SERVPRO of Matteson-Homewood we are trained to board up windows, clean up glass, remove odors, and repair you home both inside and out.  

For more information please call our office today at 709-747-9925.

Back to School~Safe occupancy of Educational Facilities

9/14/2020 (Permalink)

Safe Building Occupancy Certified: SERVPRO Cleaned

School is back in session for most areas of the state of Illinois in one form or another.

Check out our latest blog to explore ways to evaluate and optimize school cleaning and disinfecting protocols in response to the continued spread of #Covid19.

For those who chose to physically occupy classrooms, they also include new rules around social distancing, rotating days of in-person classes, and routine disinfection for safe occupancy are a few examples.

To prevent a steady increase of cases, both on college campuses and in K-12 academic institutions, educational facilities must not only uphold these strict new standards, but also quickly identify and isolate ill students and faculty from the rest of the school if cases break out.

As a result, it is critical that re-occupancy schools consider evaluating and updating their cleaning and disinfection practices in line with the latest guidelines by the CDC.

Understand Where and When to Disinfect

When considering a disinfection strategy, high-traffic areas and high-touch surfaces must be priority zones for whole room disinfection.

In schools, these can include classrooms, cafeterias, locker rooms, and gymnasiums.

#Colleges and #universities introduce additional challenges and spaces that must be disinfected, such as dorm common spaces, various team locker-rooms, dining halls, fitness, #healthcare, athletics, stadiums, arenas and libraries.

In particular, facilities like nurses’ offices and student health centers where potentially COVID-19 positive individuals may go when they notice symptoms must be routinely disinfected.

A few tips to follow from the professionals at SERVPRO

When evaluating surfaces to disinfect, consider the following guidelines:

•  Routinely disinfect high-touch surfaces, such as doorknobs, light switches, computer mice, and shared desk spaces.
•  Clean, but don’t disinfect, general outdoor areas such as benches.
•  Consider removing communal items where possible, such as shared tablets and art supplies.

Check back weekly for more tips on safely occupying campuses, schools, facilities, businesses and public spaces.

If you're open to learning more please don't hesitate to contact for more information.

SERVPRO Franchise Professionals

  • Provide 24/7 Full Service Property Restoration Provider
  • Highly Trained Insured Workforce
  • Faster to Any Size Disaster
  • A Trusted Leader in the Industry with more than 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

Have Questions? We’re Here to Help® 1.833.915.0905