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The SERVPRO Team Can Work Hard to Clean and Rebuild Your Flood Damaged Home in Matteson

9/17/2019 (Permalink)

SERVPRO Box Truck Stocked with Drying Equipment and Products This Stocked SERVPRO Green Fleet Vehicle Says It All--Ready for Flood Damage Restoration in Matteson--24/7

Cleaning Debris from Flooded Matteson Properties

Debris is a common damaging effect that professionals must immediately address when combating flooding in Matteson homes. No matter how severe these circumstances might be, natural flooding scenarios can bring in mud, foliage, rubbish, and other potential contaminants that can heap on flooring along with standing water threats. Our SERVPRO professionals have a quick response that can help to get these hazardous debris handled with efficiency and care.

As potentially perilous as flood damage in Matteson homes can be, especially with unknown contaminant levels and risks, it is often best to leave the cleaning and recovery of these situations to our certified professionals. When black water is present in your home, which is the highest possible contaminant level that could exist with natural flooding situations, you need a team certified in water restoration, applied structural drying, biohazard recovery, and who can also offer reconstruction services as needed.

We offer a comprehensive solution to flooding, knowing how vital addressing standing contaminated water is to preserving elements of your home currently unaffected by exposure. In situations where contamination is unavoidable, debris removal and containment become vital tasks to keep the customer and our technicians safe. Exposed materials become part of this removal process, and we can oversee the tear out of contaminated construction materials, ensuring that only the affected portions get removed.

Before we can realistically remove damaged flooring and walls, we must remove the debris, mud, and other sediments from the house. Shoveling out most of these threats is a practical approach, and with many of our technicians working together on these tasks, we can quickly reach the point of accessing exposed materials to remove them. Our skilled SERVPRO general contractors have the experience to perform full-scale remodeling as well should you want to change up the aesthetics of your property while many of its structural elements have become visible.

We want to be the choice that area homeowners make when flooding occurs because we can show our customers that We’re Faster To Any Size Disaster. No matter what a home needs from reconstruction to extraction, we have a full roster of professionals on our SERVPRO of Matteson-Homewood team to help. Give us a call anytime at (708) 747-9925.

Our Quick Response Is Vital After A Fire In Your Homewood Home

9/10/2019 (Permalink)

Home destroyed by a fire with caution tape “Like it never even happened.”

The Best Response To Factors That Complicate Minor Fire Damage Incidents In Homewood

Controlling a fire incident before it consumes the entire structure is a great achievement because it only takes a few seconds for a minor fire to turn to a raging inferno. However, even the minor fire is likely to damage property, especially through soot and other smoke residues. During combustion, the way various factors such as heat, moisture, oxygen, and other gases interact can leave stubborn residues. You can address such fire damage better with help from a professional team.

Pretesting To Establish Residue Distribution
Residues spreading all over the property can complicate minor fire damage incidents in Homewood because you need to remove all of them to restore your home to its preloss state. The residues have different properties, including visibility and adherence to surfaces. Finding and identifying the residues helps determine the best response. Our SERVPRO technicians inspect and pretest particular items establishing the distribution and types of materials affected.

Using TACT to Deal With Porous or Old Surfaces
Soot and other smoke residues can penetrate materials. Older materials and surfaces made from naturally porous materials are therefore hard to clean because residues penetrate beyond the surface. Temperature, Agitation, Chemical Action and Time, or TACT, in short, are the four elements of cleaning. Varying any of these aspects can help improve the outcome of the process, especially on porous surfaces. For example, increasing heat when using cleaning agents helps quicken the chemical reaction because of faster molecule movements. Agitation, on the other hand, breaks bonds between soils and materials. Our SERVPRO crews use different approaches to agitate surfaces, including:

    •    Water Pressure
    •    Air Pressure
    •    Rotating Brushes
    •    Blasting Equipment

Understanding Residues
Soils react differently when exposed to cleaning agents. The basic principle is that like dissolves like so understanding the properties of a residue can help in choosing the right cleaning solution. Our SERVPRO technicians evaluate residues based on whether they are hydrophilic, hydrophobic, lipophobic, or lipophilic. It is easy to clean smoke residue from the combustion of natural materials using water, unlike smoke residues from fuel oil, which are hydrophobic.

Even when a fire incident is minor, it can be difficult to address. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to assist. We have the resources to deal with any issue “Like it never even happened.”

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SERVPRO of Matteson-Homewood Requires a Marketing Support Coordinator

8/29/2019 (Permalink)

'now hiring' sign showing a man shaking another man's hand We are growing and are looking for a Marketing Support Coordinator!

If you are a highly-motivated communications specialist looking for a challenging and rewarding position in the property restoration field, SERVPRO wants to hear from you. 

A desire to make a difference for area residential and commercial property owners struggling with property damage is the catalyst driving your search for a meaningful career with SERVPRO. Information about our services, delivered with clarity and compassion, is a much-needed resource for members of our community facing the worry, stress, and expense that follow a fire, water, storm, or other disasters. 

Finalists for this position possess the flexibility and reliability to manage a variety of different tasks at a high level of skill and efficiency. A sense of pride in taking on ever-increasing responsibility as you gain knowledge and build skills set you apart. If you constantly challenge yourself to reach beyond your comfort zone and look for ways to serve the company and our customers more successfully, we know your skills and efforts match well with our goal of making property disasters “Like it never even happened.” 

Expect our salary scale and benefits to compare with the best in the industry. Our investment in our employees means we support your every endeavor to become more familiar and experienced with our operations so you can help us perform even better.

Professional Fire Damage Restoration Company in Homewood Talks 'After the Fire'

8/27/2019 (Permalink)

Firefighter readying to climb ladder to 2nd story of home. As the firefighters rolled out, SERVPRO rolled in and began the restoration process of this home.

What to Expect from Professional Fire Damage Recovery in Homewood

The chances are good that the fire at your Homewood residence is the first you must manage in your experience. Because the scenario is likely new to you, the protocols followed over the days to weeks until your home returns to its preloss condition are unfamiliar. Here is a synopsis of how our managers and technicians approach household fire mitigation and remediation.

Water Damage Mitigation and Remediation 

Surprising until you think about how we fight fires, a Homewood fire damage recovery plan nearly always starts with water removal and applied structural drying. Our technicians are multi-certified, avoiding any delays as we take care of this initial step.

Soot Evaluation and Selection of Appropriate Interventions 

One fire can produce several different types of soot as it moves through a dwelling. It all depends on the temperature, oxygen level, and materials burned. SERVPRO’s Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained Fire and Smoke Restoration Technicians (FSRT) classify the soot residues as dry, wet, or protein-based. The cleaning products, tools, and methods used for each type vary, and our experts report success if time is taken to coordinate the approaches.

Charring Evaluation and Selection of Appropriate Interventions

The depth and intensity of charring determine the choices SERVPRO recommends among restoration, repair, and demolition and rebuilding options. Safety and structural integrity are paramount considerations, but appearance and odor issues also weigh in. 

Contents Evaluation and Selection of Appropriate Interventions 

Contents inside your home also suffer from heat, flames, smoke, and soot. An option is to pack-up and remove items to a safe place on your property or our production facility for review and appropriate restoration efforts. The toxic, corrosive characteristics of fire residues can etch, tarnish, and discolor items. However, our Contents Processing Technicians (CPT) have many resources available to make it “Like it never even happened.” 


Fire residues smell strong and unpleasant, and the malodor can linger for months or more if unaddressed. If debris disposal and deep residue cleaning do not eradicate the smells, we have access to advanced technologies such as thermal foggers, ozone machines, and hydroxyl generators that neutralize odors through chemical reactions. 

When the firefighters authorize post-blaze assessment, contact SERVPRO of Matteson-Homewood at (708) 747-9925. We respond swiftly, 24/7, ready to help you get your life back on track and your home back to pre-fire condition.

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We Are The Right Choice For Your Fire Damage Restoration Services In Homewood

8/21/2019 (Permalink)

Home fire damage After a fire disaster you can rest easy knowing help is on its way. We are a call away and are ready 24/7.

Fire Damage Removal And Cleaning In Homewood 

Being just off I-80/295, Homewood is a great community to live in, with access to not only a certain big city to the north but also Lake Michigan and nearby forests for recreation. Flooding is not usually a problem in our neighborhoods, but a fire can be just as damaging. 

Treating fire damage in Homewood neighborhoods means dealing with not only the physical damage from heat and flames but also the residues and odors they leave behind. Dealing with such a wide variety of damage and repair requirements takes a full-service operation with trained, and experienced personnel. Every SERVPRO team meets those requirements.

Our certified FSRTs (Fire & Smoke Damage Restoration Technicians) can perform every task needed to clear a home of debris, clean the restorable surfaces and items, eliminate odors, and make the home look new again.

SERVPRO team members begin clearing each home as soon as the fire department, and sometimes the insurance company gives the Okay to enter. They sweep out the entryways and hallways first to prevent grinding cinders and residues into carpets and floors. Where needed, specialists also carefully demolish burned structural property still attach to the wall framing and other support structures.

After completing debris removal, technicians clean the home. In a bedroom fire, the items there are usually destroyed, but everything else in the home has various layers of smoke residues. Close to the flames, some items often strong cleaning agents and even some level of scrubbing to remove the residues completely. Farther away from the origin of the fire, the residue layers require milder cleaners. Technicians can often remove them with a sponge and simply wiping down each surface.

The same is true for removing odors from home. Close to the fire damage origin point, odors are very pungent. Depending on the value of an affected item, the insurance company may prefer the replacement cost instead of attempting removal using expensive methods like neutralizing them with an ozone machine. In rooms on the other end of the home, away from the fire, odor removal can be as simple as wiping away the smoke residues that cause them before they can penetrate the surface of walls, ceilings, and furniture.

For SERVPRO of Matteson – Homewood customers, our goal is to put each homeowner and resident into a clean, safe structure as quickly as possible. Call us at (708) 747-9925 today when you need us here or in the nearby communities of Flossmoor, Country Club Hills, and Olympia Fields.  

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How SERVPRO Remediates Flood Damaged Matteson Homes

8/6/2019 (Permalink)

SERVPRO of Matteson-Homewood has the equipment and is ready-to-go to handle your water damage restoration needs.

How Does SERVPRO Handle Flood Damage to Furnishings in Matteson Homes? 

Flood damage often happens with little to no warning. It may occur as a result of Butterfield Creek breaching its banks or merely heavy storms which are not unusual for this area of Illinois. 

There are two main types of flood damage we see in Matteson homes. Floods from groundwater and rainwater. There are different outcomes for each kind of water damage in the house. When water enters the residence as rainwater, it carries a rating as clean water, and there is little danger of contamination. 

Fabrics, furnishings, carpeting and other porous items have restoration potential as long as the cleanup starts within 24-hours. Groundwater is a category three biohazard and causes substantially more loss as porous items generally do not return to sanitary standards for reuse after cleaning. Common issues and actions with water damaged furnishing include:

  • Excessive moisture is the cause of swelling of wood furniture frames and may result in cracking or warping unless dried soon enough. 
  • Rewetting or dry cleaning are methods for removing water spots on upholstery.
  • Furniture with wooden legs gets placed on blocks, so the stain does not stain carpeting or rugs. 
  • Furniture constructed from particleboard is usually a loss as it reacts poorly to exposure to excessive moisture. 

We deploy both air movers and dehumidifiers to dry upholstered furnishings quickly. SERVPRO technicians take particular care to handle the fine details regarding furniture restoration services. For example, We halt the possibility of rust transfer from a zipper on a cushion to another area on the furniture by keeping it from touching through the use of waxed paper. Once dry, if any residual water odors remain, our certified Odor Control Technicians have numerous applications to eradicate odors, which leaves the furniture with no signs (or smells) of water damage. 

At the first sign of flood damage, contact SERVPRO of Matteson-Homewood at (708) 747-9925. Our certified emergency response team is available 24/7 and arrive soon after your call because We're Faster to Any Size Disaster. 

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We Have The Advanced Equipment To Restore Your Homewood Home After A Fire Disaster

7/30/2019 (Permalink)

Extensive damage was done to this bedroom after a fire struck this home. We showed up as soon as they called and started restoration.

How We Clean the Four Floor Types to Mitigate Smoke Damage in a Homewood Residence

Restoring your Homewood residence to normal after a fire of any size means taking care of the floors in each part of the house. Soot is a highly tricky substance to remove from a large number of surface types, and the individual particles can adhere to minute depressions or within the pores of natural materials. One area that needs skilled professionals is your floors.

Our specialists know how to restore the floors in your Homewood location using fire damage mitigation methods. Flooring falls into four main types – resilient, non-resilient, concrete, and wood. Our building services handles a large portion of the restoration process regarding floors.

After our cleaning process finishes removing the soot and other debris, we re-assess the floor's condition. Some flooring needs nothing else for us to consider it clean and restored to preloss condition. However, many situations call for additional restorative measures.

Resilient floors include those made from vinyl. Slight buffing and several coats of sealer quickly restore such flooring. When needed, drying the floor from underneath, if possible can help preserve the floor.
If your home contains non-resilient floors, including marble, the natural pores and minute depressions that make these substances so beautiful can become clogged with the by-products of smoke and fire damage. An alkaline cleaning agent works well in most cases, but we must wait until the floor completely dries after a thorough rinsing to see how well the floor responded. If residues remain, we can discuss an acid-based cleaning method suitable only for non-polished surfaces.

We check concrete floors for sealants that can make cleaning after a fire much more manageable. Non-sealed floors remain porous, leading to stains from smoke residues that flowed deeper into the concrete with the liquid cleaning agents. Because of the possibility of causing permanent staining, we dry clean such surfaces as thoroughly as possible before applying any liquids.
Hardwood flooring absorbs water from firefighting efforts. Some wood floors made from small-sized pieces, called parquet, suffer significantly during a fire. The heat, humidity, and the soiling tear these types of floors apart at their very base, making replacement a much better option than restoration. Strips of wood often fare much better than their pieced-together counterparts. They can retain water underneath them, and soot can also find its way around to the underside of wooden boards during and after a fire. We use gentle cleaning agents that contain no solvents to pull soot out of the wood's grain.

Homes in Flossmoor and Olympia Fields, as well as those in Country Club Hills with fire damage need the skilled professionals at SERVPRO of Matteson-Homewood. Contact us at (708) 747-9925 to see how our mitigation, restoration, and building professionals can help you and your family.

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Matteson Restoration and Rebuild Options Needed after Structural or Cosmetic Damage? SERVPRO Does It All!

7/9/2019 (Permalink)

SERVPRO Restores and Even Rebuilds Damaged Homes in Matteson

Our Committed and Skilled Team is Why SERVPRO Delivers Successful Disaster Recovery in Matteson

We count the development of our high-quality team of disaster recovery experts in Matteson as our most notable achievement. Recruiting and retaining intelligent, skilled, and motivated individuals to our team mean we are sure to meet your residential disaster recovery needs faster and more efficiently. Using our training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to employ the restoration industry's best practices, we commit to mitigating and remediating your water, fire, mold, or storm damage.

Water Damage
Our speedy response to your Matteson water damage serves two important purposes. First, we know that coping with water incursion is challenging and brings normal life to a halt in your home until the problem resolves. Second, water is incredibly corrosive, harming nearly every kind of building material used in conventional construction. Drywall crumbles, insulation soaks through and becomes useless for climate moderation and also poses a mold risk, metals rust, and wood swells and distorts.

Our Water Damage Restoration Technicians (WRT) use their IICRC training to assess and plan for rapid water removal immediately upon entering your home. Our signature green service vehicles contain powerful pumps and extractors for water evacuation, gas powered or truck-mounted so that we can use alternatives to the grid if your electricity is temporarily disabled for safety reasons. We assess the quality of the water, containing and disposing of it per local regulations if it is contaminated with sewage, chemicals, or other hazardous substances. Our thorough preparation for any circumstance is why SERVPRO customers express satisfaction in our work and outcomes.

Once we accomplish water removal, structural drying proceeds, crew members use principles of psychrometry, the science of drying, to achieve the best results. Warm, dry moving air causes evaporation at high rates, requiring the use of dehumidification techniques to capture the water vapor by condensation or absorption. Our employees position a perimeter of heated air movers and dehumidifiers to facilitate drying and adapt the set up until the process reaches targeted moisture levels in structural components.   

Fire Damage
Not much can prepare a Matteson homeowner for fire damage. The danger of the blaze makes your priority getting your family and pets out and to a safe space. Returning to your house after the firefighting efforts often reveal a sodden, soot-filled expanse of rooms and contents that are hard to imagine ever reverting to the comfortable and welcoming abode you and your loved ones treasured. Grief and depression are understandable reactions, but we are eager to work on restoring not only your happy home but also your peace of mind.

Consider a pack-out if we suggest it as a strategy for putting the pieces back together. Our Contents Claim Inventory Service (CCIS) keep all furnishings, household goods, and personal possessions organized and secure at our production facility while our on-site crews remove water, clean soot, and assess charred areas for demolition, replacement, and rebuilding. The wide range of strategies we bring to a fire damage restoration is why SERVPRO rates highly among members of our community who experienced both fire loss and our professional response.

Our production facility technicians master specialized training in cleaning, drying, deodorizing, and renewing the look and function of packed-out items. Your insurance representatives and our office team work closely together to ensure your cleaned, repaired, and fresh-smelling house welcomes your furniture and other possessions when both types of property are ready for the reunion, inviting you back not just to your residence but to your home.

Mold Remediation
The chance of mold damage in your Matteson home is more likely than you think when you understand the life cycle of this fungal organism. Mold spores are everywhere, floating on currents in the air and settled on surfaces throughout your home. They are also found in large quantities outdoors where they provide the needed services of breaking down organic waste. They also hitch rides inside on footwear and pet paws, so even if you were able to reduce their numbers, new spores would arrive every day.

If kept dry mold spores cause little trouble, and they are so small, they are unnoticed. When they absorb moisture, however, they begin to grow within 48 hours and produce more spores, creating more extensive groups of mold called colonies. The bit of water and an organic food source fuels the multiplication. Soap scum, or even household dust, which is primarily dead skin cells, feed the mold.

Trying to manage a mold infestation yourself is risky as scrubbing can spread the spores. Our training in the restoration industry's mold remediation standards devised by the Environmental Protection Agency (EPA) is why SERVPRO is a good fit when mold abatement is needed. Our mold remediation crews contain the moldy area using plastic sheeting barriers sealed with a negative pressure air scrubbing system during the mold removal, prevent drift of the spores. We scrape, brush, or use gentle abrasion like soda blasting to rid surfaces of the mold, bagging up the debris for appropriate disposal. An EPA-registered disinfectant application follows to inhibit a recurrence of the damage.
Storm Damage
Snow, sleet, ice, and rain all pose a threat to the integrity of your residence, but when fierce straight-line winds or tornadoes join in to increase the extremity of the weather, severe storm damage in Matteson is a likely consequence. Exteriors can take a beating with roofs sheared off, windows broken, and siding bent and torn. Responding to significant harm, including the water damage that is inevitable when structures are severely compromised, is a job for professionals.

Our team arrives as soon as possible, ready to board up and tarp holes to prevent further water damage. Overland flooding might also be an issue when several inches of rain falls in a short period or when sustained precipitation over several hours or days saturates the ground and seepage occurs. The multiple certifications our technicians hold from the IICRC is why SERVPRO takes on a storm damage scenario with confidence. We assess the damage, including categorizing the flood water and creating a mitigation and remediation plan that safely cleans up and sanitizes the premises.

If rebuilding is indicated, we have skilled technicians to complete demolition and restore your house, "Like it never even happened." It is a great relief to our customers that a revolving door of contractors does not need to be engaged to take a storm-damaged residence through the many tasks needed to secure, recover, and rehabilitate it back to preloss condition.

SERVPRO of Matteson-Homewood is ready to help the property owners in the communities we serve to find highly-qualified technicians and a reliable and experienced management team to assist with disaster strikes. Whether water, fire, mold, or storm damage is the crisis, call (708) 747-9925 day or night, and we are on our way.,_Illinois

Water Damage to Your Homewood Vinyl Floors? Call SERVPRO

7/5/2019 (Permalink)

Water can damage the subfloor and cause your vinyl flooring to peel. SERVPRO has the know how to remediate the damage.

Drying Vinyl Plank Flooring in Homewood Properties  

Vinyl flooring does not have a limited look that it used to for Homewood properties. These days, this material is a much cheaper and more easily installed option to compete with authentic hardwood flooring. In many cases, the installed vinyl can produce an authentic appearance and feel of legitimate hardwood, and these flooring varieties are at a lesser risk of water loss impacts. Protecting your property can begin with ensuring that you have the right approach to dry this flooring as soon as moisture and dampness pose a threat. 

While many homeowners might mistakenly believe that avoiding the substantial water damage in Homewood properties begins with just conventional drying and cleaning processes, this is rarely as effective as your house requires to remove the damage present altogether. Our SERVPRO team encounters many homes that have inadequately managed moisture and dampness after a water loss, and within a few days, distortion and warping of exposed materials like the flooring occur.    

One of the most critical aspects of water loss recovery is understanding the extent of the damage that the house faces. Our SERVPRO professionals have a deep inventory of discovery devices like infrared imagery, moisture sensors, and thermal tools that can help us to see beyond the surface of flooring to determine the full measure of damage to vinyl plank flooring installed in the property.  Often the underlying beams and supports must be dried to prevent structural weakening or mold growth. 

With the use of specialized equipment like the injecti-dry system and drying mats, our professionals can set up a consistent drying system that slowly draws moisture from the plank joints and subflooring if present. With the fast installation of these mats to address saturation and exposure, vinyl flooring options can often get preserved and restored fully.    

While vinyl flooring can be a less expensive alternative to hardwood options, water saturation can cause the same damage without the appropriate mitigation and rapid drying approaches. Our SERVPRO of Matteson-Homewood can make all water loss outcomes “Like it never even happened.” Give us a call at (708) 747-9925. 

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Fire Damage to Your Matteson Business Can Be Dealt With Easily

6/28/2019 (Permalink)

Don't let your Matteson restaurant get completely destroyed by fire damage. Contact SERVPRO today for help.

Cleaning Up Air Ducts After a Matteson Restaurant Kitchen Fire 

Anyone who has run a restaurant long enough can appreciate how quickly and effortlessly fire flare-ups can occur in the kitchens of their Matteson establishments. While you train your entire staff on how to respond to these situations, even the best approach to extinguishment, smaller fires do not occur and get snuffed out without any consequence. Often, there are still issues like soot particulates and smoke residues to face, and with a running HVAC system at the time of the incident, these conditions can be more spread out than you might realize. 

Finding the right professionals to help you overcome these issues means finding a team qualified to address fire damage plus duct cleaning in Matteson commercial properties. Our SERVPRO professionals can help you to overcome all of the potential damages that your business faces, and can work to keep your doors open despite what could be a widespread situation. The first step that our technicians must take when we arrive is a thorough inspection of the property to determine the full spread and extent of these effects and what must get done to remove them from the property. 

When an HVAC system was running when soot and smoke residue particulates entered the environment, the intake to the system likely pulled them into circulation. These particles can also reach into the vents and ducts through the registers and other openings when the system is not directly circulating air. Either way, this network connects the point of ignition to every other area of your restaurant, so you need cleaning to happen quickly. 

The SERVPRO technicians we send out to address situations that have damaged your HVAC system have accreditations from the National Duct Cleaning Association (NDCA) and have extensive experience and training in the use of the most modern equipment for this job. 

The damage to your air ducts is only one step to a full recovery of your restaurant after a small kitchen flare-up, but we can work to keep your doors open with effective containment and round-the-clock work to get the business restored. Give our SERVPRO of Matteson-Homewood professionals a call anytime at (708) 747-9925.

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