Recent Posts

Our Fire Damage Professionals Can Save Your Flossmoor Home

10/10/2019 (Permalink)

Flames shooting out of a small window in a burning home Restoration of fire-damaged properties requires considerable effort.

Why Abundant Resources at SERVPRO Help in Restoration of Fire Damage Cases in Flossmoor

Once the embers die down or smoke plumes clear from your property, you realize you have to take action to restore the affected areas. Several steps can help you attain your goal, but they have to be taken correctly and on time. You can involve SERVPRO to offer professional restoration of fire damage since we have skills, equipment, and other resources to handle an incident, “Like it never even happened.”

Fires differ in many ways, so the resulting fire damage in your Flossmoor home depends on the specifics of the incident. The main variation is the severity of the blaze, which determines the types and number of materials affected or the area covered. The source of the fire and the presence of accelerants also affect the restoration processes. Our SERVPRO crews can deal with outcomes from all types of fires, including:

    •    Grease Fires
    •    Fires from Electric Faults
    •    Arson Incidents
    •    Fuel Oil Fires

Fire is a hazard, but even after putting it out, some risks remain. Such risks can complicate the restoration process or cause bodily harm. Some common hazards include partially burnt ceilings, which might collapse, damaged electrical systems that might shock you, inadequate lighting, and slippery surfaces due to the water spilled when fighting the fire. Our SERVPRO technicians prepare to deal with such risks in different ways. We have PPE, Personal Protective Equipment, like rubber boots, hard hats, and rubber gloves, among others. We also use engineering solutions such as erecting barriers to eliminate the risks.

The flames, smoke, and heat from the fire affect a wide range of materials causing partial or complete damage. The remnants of such materials are wastes that must be removed as part of the restoration. Our SERVPRO technicians tear down wall panels, ceilings, and floors to remove all debris from the fire safely. We also ensure correct disposal in compliance with safety regulations.

Restoration of fire-damaged properties requires considerable effort. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to assist if there is a fire incident in your Matteson, Homewood, or Country Club Hills residence.

For more about Flossmoor click here.

Removing the Flood Damage, What About the Odor in Matteson Homes?

9/30/2019 (Permalink)

Female with her finger up to her nose with a stinky look on her face. Let SERVPRO handle that odor lingering in your Matteson home from water damage.

Worried about odor in your Matteson home from water damage, no worries we deal with that as well.

Flood damage hits homes hard in various ways. Through flash floods, microburst storms, and hydrostatic pressure all bring water into the house. When storm damage happens, it must be removed as fast as possible to avoid permanent damage, mold and foul odors.

Groundwater may contain contaminants, and before coming into contact with it during flood damage cleanup in Matteson properties, SERVPRO technicians test the water to determine what they are dealing with so they choose the best methods for mitigation.


When a severe water loss occurs in your home, it is crucial to utilize a professional restoration service with local, certified technicians. SERVPRO team members are residents of the local community, and they work hard using their extensive training and state-of-the-art equipment to assist our friends and neighbors in limiting loss from floodwater. 

Complete Drying Limits Odor

Controlled demolition is a standard action during cleanup of flood damage. This type of building materials removal is exacting and only takes out the damage and leaves sheetrock and flooring unaffected by water loss. The removal of buckled and warped sheetrock allows for more airflow during drying, which not only inhibits mold growth but also diminishes odors in the home.  

Musty Odors May Indicate Mold

Because it requires warmth over 70F-degrees and high humidity levels to flourish, mold also has a tell-tale musty odor that gives away its presence. Technicians monitor water loss areas during and after the drying process to ensure that the air quality is well below sustainable levels for mold. Areas where they find mold growing are abated and treated with antimicrobial sealants to inhibit any return. 

Removal of Residual Water Odors

After flooding in a home and complete drying, sometimes there are residual odors left behind. When antibacterial solutions do not eliminate it, SERVPRO technicians have a diverse array of odor neutralizing applications to use until they eradicate the scent from the property.

You do not have to live with continual reminders of the flood damage to your home. Contact SERVPRO of Matteson-Homewood at (708) 747-9925 and our team of certified professionals can make the water loss and odor in your home "Like it never even happened."

To learn more about Matteson, click here

Yes, SERVPRO Offers Re-Roofing in the Matteson Area

9/25/2019 (Permalink)

SERVPRO truck, scaffolding on three story building water removal and roof work SERVPRO of Matteson-Homewood Does It All! Storm Damage Cleanup and Restoration and Even Re-Roofing!

Professional Roof Repair For Matteson Homes After A Storm

Matteson homeowners know that storms, including some extreme weather, can tear through a home quickly. The results can run from a few shingles being pulled off the eaves of a roof, to the complete loss of everything from the tiles down to leaving the beams and trusses exposed to the sky.

When it happens, Matteson roof repair needs accomplishing as quickly as possible. SERVPRO technicians can perform every task needed to protect the home from the initial storm damage to reducing the risks from exposure to further weather issues and other problems like animal and insect intrusions.

Installing a new roof begins with its infrastructure, and that means new roof sheathing on every section affected by the storm. The sheathing is also sometimes referred to as decking. Regardless of the term, these are the large, flat pieces that block the roof support structure from exposure. The material used is nearly always wood. Among the more popular sheathing, we use for area homes are Oriented Strand Board or OSB and plywood.

OSB sheets are thinner and more cost-efficient than plywood, but still tough enough to resist breakage. They function equally well as plywood when used on steeper roofs that use light roofing tiles and generally have less foot traffic due to the high slope of the roof.

SERVPRO roofers use plywood on roofs with a low slope that usually draws more traffic or when there are heavier tiles in use such as clay, slate, or even concrete. Plywood is more expensive than OSB, but the thicker panels are needed for these tiles and can last for decades when not exposed to the weather.

Before laying down new sheathing, our project manager checks to make certain that the materials we use meet city building codes and any HOA requirements. In some cases, those rules can mean everything from using only plywood in a particular neighborhood to a restriction on certain kinds of tile.

After a storm, SERVPRO of Matteson – Homewood moves quickly to install a new roof so that homeowners here and in Country Club Hills, Flossmoor, and Olympia Fields can feel safe and secure once more. To get the process started with your residence, call us today at (708) 747-9925.

The SERVPRO Team Can Work Hard to Clean and Rebuild Your Flood Damaged Home in Matteson

9/17/2019 (Permalink)

SERVPRO Box Truck Stocked with Drying Equipment and Products This Stocked SERVPRO Green Fleet Vehicle Says It All--Ready for Flood Damage Restoration in Matteson--24/7

Cleaning Debris from Flooded Matteson Properties

Debris is a common damaging effect that professionals must immediately address when combating flooding in Matteson homes. No matter how severe these circumstances might be, natural flooding scenarios can bring in mud, foliage, rubbish, and other potential contaminants that can heap on flooring along with standing water threats. Our SERVPRO professionals have a quick response that can help to get these hazardous debris handled with efficiency and care.

As potentially perilous as flood damage in Matteson homes can be, especially with unknown contaminant levels and risks, it is often best to leave the cleaning and recovery of these situations to our certified professionals. When black water is present in your home, which is the highest possible contaminant level that could exist with natural flooding situations, you need a team certified in water restoration, applied structural drying, biohazard recovery, and who can also offer reconstruction services as needed.

We offer a comprehensive solution to flooding, knowing how vital addressing standing contaminated water is to preserving elements of your home currently unaffected by exposure. In situations where contamination is unavoidable, debris removal and containment become vital tasks to keep the customer and our technicians safe. Exposed materials become part of this removal process, and we can oversee the tear out of contaminated construction materials, ensuring that only the affected portions get removed.

Before we can realistically remove damaged flooring and walls, we must remove the debris, mud, and other sediments from the house. Shoveling out most of these threats is a practical approach, and with many of our technicians working together on these tasks, we can quickly reach the point of accessing exposed materials to remove them. Our skilled SERVPRO general contractors have the experience to perform full-scale remodeling as well should you want to change up the aesthetics of your property while many of its structural elements have become visible.

We want to be the choice that area homeowners make when flooding occurs because we can show our customers that We’re Faster To Any Size Disaster. No matter what a home needs from reconstruction to extraction, we have a full roster of professionals on our SERVPRO of Matteson-Homewood team to help. Give us a call anytime at (708) 747-9925.

Our Quick Response Is Vital After A Fire In Your Homewood Home

9/10/2019 (Permalink)

Home destroyed by a fire with caution tape “Like it never even happened.”

The Best Response To Factors That Complicate Minor Fire Damage Incidents In Homewood

Controlling a fire incident before it consumes the entire structure is a great achievement because it only takes a few seconds for a minor fire to turn to a raging inferno. However, even the minor fire is likely to damage property, especially through soot and other smoke residues. During combustion, the way various factors such as heat, moisture, oxygen, and other gases interact can leave stubborn residues. You can address such fire damage better with help from a professional team.

Pretesting To Establish Residue Distribution
Residues spreading all over the property can complicate minor fire damage incidents in Homewood because you need to remove all of them to restore your home to its preloss state. The residues have different properties, including visibility and adherence to surfaces. Finding and identifying the residues helps determine the best response. Our SERVPRO technicians inspect and pretest particular items establishing the distribution and types of materials affected.

Using TACT to Deal With Porous or Old Surfaces
Soot and other smoke residues can penetrate materials. Older materials and surfaces made from naturally porous materials are therefore hard to clean because residues penetrate beyond the surface. Temperature, Agitation, Chemical Action and Time, or TACT, in short, are the four elements of cleaning. Varying any of these aspects can help improve the outcome of the process, especially on porous surfaces. For example, increasing heat when using cleaning agents helps quicken the chemical reaction because of faster molecule movements. Agitation, on the other hand, breaks bonds between soils and materials. Our SERVPRO crews use different approaches to agitate surfaces, including:

    •    Water Pressure
    •    Air Pressure
    •    Rotating Brushes
    •    Blasting Equipment

Understanding Residues
Soils react differently when exposed to cleaning agents. The basic principle is that like dissolves like so understanding the properties of a residue can help in choosing the right cleaning solution. Our SERVPRO technicians evaluate residues based on whether they are hydrophilic, hydrophobic, lipophobic, or lipophilic. It is easy to clean smoke residue from the combustion of natural materials using water, unlike smoke residues from fuel oil, which are hydrophobic.

Even when a fire incident is minor, it can be difficult to address. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to assist. We have the resources to deal with any issue “Like it never even happened.”

For more about Homewood click here.

SERVPRO of Matteson-Homewood Requires a Marketing Support Coordinator

8/29/2019 (Permalink)

'now hiring' sign showing a man shaking another man's hand We are growing and are looking for a Marketing Support Coordinator!

If you are a highly-motivated communications specialist looking for a challenging and rewarding position in the property restoration field, SERVPRO wants to hear from you. 

A desire to make a difference for area residential and commercial property owners struggling with property damage is the catalyst driving your search for a meaningful career with SERVPRO. Information about our services, delivered with clarity and compassion, is a much-needed resource for members of our community facing the worry, stress, and expense that follow a fire, water, storm, or other disasters. 

Finalists for this position possess the flexibility and reliability to manage a variety of different tasks at a high level of skill and efficiency. A sense of pride in taking on ever-increasing responsibility as you gain knowledge and build skills set you apart. If you constantly challenge yourself to reach beyond your comfort zone and look for ways to serve the company and our customers more successfully, we know your skills and efforts match well with our goal of making property disasters “Like it never even happened.” 

Expect our salary scale and benefits to compare with the best in the industry. Our investment in our employees means we support your every endeavor to become more familiar and experienced with our operations so you can help us perform even better.

Professional Fire Damage Restoration Company in Homewood Talks 'After the Fire'

8/27/2019 (Permalink)

Firefighter readying to climb ladder to 2nd story of home. As the firefighters rolled out, SERVPRO rolled in and began the restoration process of this home.

What to Expect from Professional Fire Damage Recovery in Homewood

The chances are good that the fire at your Homewood residence is the first you must manage in your experience. Because the scenario is likely new to you, the protocols followed over the days to weeks until your home returns to its preloss condition are unfamiliar. Here is a synopsis of how our managers and technicians approach household fire mitigation and remediation.

Water Damage Mitigation and Remediation 

Surprising until you think about how we fight fires, a Homewood fire damage recovery plan nearly always starts with water removal and applied structural drying. Our technicians are multi-certified, avoiding any delays as we take care of this initial step.

Soot Evaluation and Selection of Appropriate Interventions 

One fire can produce several different types of soot as it moves through a dwelling. It all depends on the temperature, oxygen level, and materials burned. SERVPRO’s Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained Fire and Smoke Restoration Technicians (FSRT) classify the soot residues as dry, wet, or protein-based. The cleaning products, tools, and methods used for each type vary, and our experts report success if time is taken to coordinate the approaches.

Charring Evaluation and Selection of Appropriate Interventions

The depth and intensity of charring determine the choices SERVPRO recommends among restoration, repair, and demolition and rebuilding options. Safety and structural integrity are paramount considerations, but appearance and odor issues also weigh in. 

Contents Evaluation and Selection of Appropriate Interventions 

Contents inside your home also suffer from heat, flames, smoke, and soot. An option is to pack-up and remove items to a safe place on your property or our production facility for review and appropriate restoration efforts. The toxic, corrosive characteristics of fire residues can etch, tarnish, and discolor items. However, our Contents Processing Technicians (CPT) have many resources available to make it “Like it never even happened.” 


Fire residues smell strong and unpleasant, and the malodor can linger for months or more if unaddressed. If debris disposal and deep residue cleaning do not eradicate the smells, we have access to advanced technologies such as thermal foggers, ozone machines, and hydroxyl generators that neutralize odors through chemical reactions. 

When the firefighters authorize post-blaze assessment, contact SERVPRO of Matteson-Homewood at (708) 747-9925. We respond swiftly, 24/7, ready to help you get your life back on track and your home back to pre-fire condition.

More about Homewood.

We Are The Right Choice For Your Fire Damage Restoration Services In Homewood

8/21/2019 (Permalink)

Home fire damage After a fire disaster you can rest easy knowing help is on its way. We are a call away and are ready 24/7.

Fire Damage Removal And Cleaning In Homewood 

Being just off I-80/295, Homewood is a great community to live in, with access to not only a certain big city to the north but also Lake Michigan and nearby forests for recreation. Flooding is not usually a problem in our neighborhoods, but a fire can be just as damaging. 

Treating fire damage in Homewood neighborhoods means dealing with not only the physical damage from heat and flames but also the residues and odors they leave behind. Dealing with such a wide variety of damage and repair requirements takes a full-service operation with trained, and experienced personnel. Every SERVPRO team meets those requirements.

Our certified FSRTs (Fire & Smoke Damage Restoration Technicians) can perform every task needed to clear a home of debris, clean the restorable surfaces and items, eliminate odors, and make the home look new again.

SERVPRO team members begin clearing each home as soon as the fire department, and sometimes the insurance company gives the Okay to enter. They sweep out the entryways and hallways first to prevent grinding cinders and residues into carpets and floors. Where needed, specialists also carefully demolish burned structural property still attach to the wall framing and other support structures.

After completing debris removal, technicians clean the home. In a bedroom fire, the items there are usually destroyed, but everything else in the home has various layers of smoke residues. Close to the flames, some items often strong cleaning agents and even some level of scrubbing to remove the residues completely. Farther away from the origin of the fire, the residue layers require milder cleaners. Technicians can often remove them with a sponge and simply wiping down each surface.

The same is true for removing odors from home. Close to the fire damage origin point, odors are very pungent. Depending on the value of an affected item, the insurance company may prefer the replacement cost instead of attempting removal using expensive methods like neutralizing them with an ozone machine. In rooms on the other end of the home, away from the fire, odor removal can be as simple as wiping away the smoke residues that cause them before they can penetrate the surface of walls, ceilings, and furniture.

For SERVPRO of Matteson – Homewood customers, our goal is to put each homeowner and resident into a clean, safe structure as quickly as possible. Call us at (708) 747-9925 today when you need us here or in the nearby communities of Flossmoor, Country Club Hills, and Olympia Fields.  

See more about Homewood.

How SERVPRO Remediates Flood Damaged Matteson Homes

8/6/2019 (Permalink)

SERVPRO of Matteson-Homewood has the equipment and is ready-to-go to handle your water damage restoration needs.

How Does SERVPRO Handle Flood Damage to Furnishings in Matteson Homes? 

Flood damage often happens with little to no warning. It may occur as a result of Butterfield Creek breaching its banks or merely heavy storms which are not unusual for this area of Illinois. 

There are two main types of flood damage we see in Matteson homes. Floods from groundwater and rainwater. There are different outcomes for each kind of water damage in the house. When water enters the residence as rainwater, it carries a rating as clean water, and there is little danger of contamination. 

Fabrics, furnishings, carpeting and other porous items have restoration potential as long as the cleanup starts within 24-hours. Groundwater is a category three biohazard and causes substantially more loss as porous items generally do not return to sanitary standards for reuse after cleaning. Common issues and actions with water damaged furnishing include:

  • Excessive moisture is the cause of swelling of wood furniture frames and may result in cracking or warping unless dried soon enough. 
  • Rewetting or dry cleaning are methods for removing water spots on upholstery.
  • Furniture with wooden legs gets placed on blocks, so the stain does not stain carpeting or rugs. 
  • Furniture constructed from particleboard is usually a loss as it reacts poorly to exposure to excessive moisture. 

We deploy both air movers and dehumidifiers to dry upholstered furnishings quickly. SERVPRO technicians take particular care to handle the fine details regarding furniture restoration services. For example, We halt the possibility of rust transfer from a zipper on a cushion to another area on the furniture by keeping it from touching through the use of waxed paper. Once dry, if any residual water odors remain, our certified Odor Control Technicians have numerous applications to eradicate odors, which leaves the furniture with no signs (or smells) of water damage. 

At the first sign of flood damage, contact SERVPRO of Matteson-Homewood at (708) 747-9925. Our certified emergency response team is available 24/7 and arrive soon after your call because We're Faster to Any Size Disaster. 

More about Matteson.

We Have The Advanced Equipment To Restore Your Homewood Home After A Fire Disaster

7/30/2019 (Permalink)

Extensive damage was done to this bedroom after a fire struck this home. We showed up as soon as they called and started restoration.

How We Clean the Four Floor Types to Mitigate Smoke Damage in a Homewood Residence

Restoring your Homewood residence to normal after a fire of any size means taking care of the floors in each part of the house. Soot is a highly tricky substance to remove from a large number of surface types, and the individual particles can adhere to minute depressions or within the pores of natural materials. One area that needs skilled professionals is your floors.

Our specialists know how to restore the floors in your Homewood location using fire damage mitigation methods. Flooring falls into four main types – resilient, non-resilient, concrete, and wood. Our building services handles a large portion of the restoration process regarding floors.

After our cleaning process finishes removing the soot and other debris, we re-assess the floor's condition. Some flooring needs nothing else for us to consider it clean and restored to preloss condition. However, many situations call for additional restorative measures.

Resilient floors include those made from vinyl. Slight buffing and several coats of sealer quickly restore such flooring. When needed, drying the floor from underneath, if possible can help preserve the floor.
If your home contains non-resilient floors, including marble, the natural pores and minute depressions that make these substances so beautiful can become clogged with the by-products of smoke and fire damage. An alkaline cleaning agent works well in most cases, but we must wait until the floor completely dries after a thorough rinsing to see how well the floor responded. If residues remain, we can discuss an acid-based cleaning method suitable only for non-polished surfaces.

We check concrete floors for sealants that can make cleaning after a fire much more manageable. Non-sealed floors remain porous, leading to stains from smoke residues that flowed deeper into the concrete with the liquid cleaning agents. Because of the possibility of causing permanent staining, we dry clean such surfaces as thoroughly as possible before applying any liquids.
Hardwood flooring absorbs water from firefighting efforts. Some wood floors made from small-sized pieces, called parquet, suffer significantly during a fire. The heat, humidity, and the soiling tear these types of floors apart at their very base, making replacement a much better option than restoration. Strips of wood often fare much better than their pieced-together counterparts. They can retain water underneath them, and soot can also find its way around to the underside of wooden boards during and after a fire. We use gentle cleaning agents that contain no solvents to pull soot out of the wood's grain.

Homes in Flossmoor and Olympia Fields, as well as those in Country Club Hills with fire damage need the skilled professionals at SERVPRO of Matteson-Homewood. Contact us at (708) 747-9925 to see how our mitigation, restoration, and building professionals can help you and your family.

See more about Homewood.