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We Are The Right Choice For Your Fire Damage Restoration Services In Homewood

8/21/2019 (Permalink)

Home fire damage After a fire disaster you can rest easy knowing help is on its way. We are a call away and are ready 24/7.

Fire Damage Removal And Cleaning In Homewood 

Being just off I-80/295, Homewood is a great community to live in, with access to not only a certain big city to the north but also Lake Michigan and nearby forests for recreation. Flooding is not usually a problem in our neighborhoods, but a fire can be just as damaging. 

Treating fire damage in Homewood neighborhoods means dealing with not only the physical damage from heat and flames but also the residues and odors they leave behind. Dealing with such a wide variety of damage and repair requirements takes a full-service operation with trained, and experienced personnel. Every SERVPRO team meets those requirements.

Our certified FSRTs (Fire & Smoke Damage Restoration Technicians) can perform every task needed to clear a home of debris, clean the restorable surfaces and items, eliminate odors, and make the home look new again.

SERVPRO team members begin clearing each home as soon as the fire department, and sometimes the insurance company gives the Okay to enter. They sweep out the entryways and hallways first to prevent grinding cinders and residues into carpets and floors. Where needed, specialists also carefully demolish burned structural property still attach to the wall framing and other support structures.

After completing debris removal, technicians clean the home. In a bedroom fire, the items there are usually destroyed, but everything else in the home has various layers of smoke residues. Close to the flames, some items often strong cleaning agents and even some level of scrubbing to remove the residues completely. Farther away from the origin of the fire, the residue layers require milder cleaners. Technicians can often remove them with a sponge and simply wiping down each surface.

The same is true for removing odors from home. Close to the fire damage origin point, odors are very pungent. Depending on the value of an affected item, the insurance company may prefer the replacement cost instead of attempting removal using expensive methods like neutralizing them with an ozone machine. In rooms on the other end of the home, away from the fire, odor removal can be as simple as wiping away the smoke residues that cause them before they can penetrate the surface of walls, ceilings, and furniture.

For SERVPRO of Matteson – Homewood customers, our goal is to put each homeowner and resident into a clean, safe structure as quickly as possible. Call us at (708) 747-9925 today when you need us here or in the nearby communities of Flossmoor, Country Club Hills, and Olympia Fields.  

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How SERVPRO Remediates Flood Damaged Matteson Homes

8/6/2019 (Permalink)

SERVPRO of Matteson-Homewood has the equipment and is ready-to-go to handle your water damage restoration needs.

How Does SERVPRO Handle Flood Damage to Furnishings in Matteson Homes? 

Flood damage often happens with little to no warning. It may occur as a result of Butterfield Creek breaching its banks or merely heavy storms which are not unusual for this area of Illinois. 

There are two main types of flood damage we see in Matteson homes. Floods from groundwater and rainwater. There are different outcomes for each kind of water damage in the house. When water enters the residence as rainwater, it carries a rating as clean water, and there is little danger of contamination. 

Fabrics, furnishings, carpeting and other porous items have restoration potential as long as the cleanup starts within 24-hours. Groundwater is a category three biohazard and causes substantially more loss as porous items generally do not return to sanitary standards for reuse after cleaning. Common issues and actions with water damaged furnishing include:

  • Excessive moisture is the cause of swelling of wood furniture frames and may result in cracking or warping unless dried soon enough. 
  • Rewetting or dry cleaning are methods for removing water spots on upholstery.
  • Furniture with wooden legs gets placed on blocks, so the stain does not stain carpeting or rugs. 
  • Furniture constructed from particleboard is usually a loss as it reacts poorly to exposure to excessive moisture. 

We deploy both air movers and dehumidifiers to dry upholstered furnishings quickly. SERVPRO technicians take particular care to handle the fine details regarding furniture restoration services. For example, We halt the possibility of rust transfer from a zipper on a cushion to another area on the furniture by keeping it from touching through the use of waxed paper. Once dry, if any residual water odors remain, our certified Odor Control Technicians have numerous applications to eradicate odors, which leaves the furniture with no signs (or smells) of water damage. 

At the first sign of flood damage, contact SERVPRO of Matteson-Homewood at (708) 747-9925. Our certified emergency response team is available 24/7 and arrive soon after your call because We're Faster to Any Size Disaster. 

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We Have The Advanced Equipment To Restore Your Homewood Home After A Fire Disaster

7/30/2019 (Permalink)

Extensive damage was done to this bedroom after a fire struck this home. We showed up as soon as they called and started restoration.

How We Clean the Four Floor Types to Mitigate Smoke Damage in a Homewood Residence

Restoring your Homewood residence to normal after a fire of any size means taking care of the floors in each part of the house. Soot is a highly tricky substance to remove from a large number of surface types, and the individual particles can adhere to minute depressions or within the pores of natural materials. One area that needs skilled professionals is your floors.

Our specialists know how to restore the floors in your Homewood location using fire damage mitigation methods. Flooring falls into four main types – resilient, non-resilient, concrete, and wood. Our building services handles a large portion of the restoration process regarding floors.

After our cleaning process finishes removing the soot and other debris, we re-assess the floor's condition. Some flooring needs nothing else for us to consider it clean and restored to preloss condition. However, many situations call for additional restorative measures.

Resilient floors include those made from vinyl. Slight buffing and several coats of sealer quickly restore such flooring. When needed, drying the floor from underneath, if possible can help preserve the floor.
If your home contains non-resilient floors, including marble, the natural pores and minute depressions that make these substances so beautiful can become clogged with the by-products of smoke and fire damage. An alkaline cleaning agent works well in most cases, but we must wait until the floor completely dries after a thorough rinsing to see how well the floor responded. If residues remain, we can discuss an acid-based cleaning method suitable only for non-polished surfaces.

We check concrete floors for sealants that can make cleaning after a fire much more manageable. Non-sealed floors remain porous, leading to stains from smoke residues that flowed deeper into the concrete with the liquid cleaning agents. Because of the possibility of causing permanent staining, we dry clean such surfaces as thoroughly as possible before applying any liquids.
Hardwood flooring absorbs water from firefighting efforts. Some wood floors made from small-sized pieces, called parquet, suffer significantly during a fire. The heat, humidity, and the soiling tear these types of floors apart at their very base, making replacement a much better option than restoration. Strips of wood often fare much better than their pieced-together counterparts. They can retain water underneath them, and soot can also find its way around to the underside of wooden boards during and after a fire. We use gentle cleaning agents that contain no solvents to pull soot out of the wood's grain.

Homes in Flossmoor and Olympia Fields, as well as those in Country Club Hills with fire damage need the skilled professionals at SERVPRO of Matteson-Homewood. Contact us at (708) 747-9925 to see how our mitigation, restoration, and building professionals can help you and your family.

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Matteson Restoration and Rebuild Options Needed after Structural or Cosmetic Damage? SERVPRO Does It All!

7/9/2019 (Permalink)

SERVPRO Restores and Even Rebuilds Damaged Homes in Matteson

Our Committed and Skilled Team is Why SERVPRO Delivers Successful Disaster Recovery in Matteson

We count the development of our high-quality team of disaster recovery experts in Matteson as our most notable achievement. Recruiting and retaining intelligent, skilled, and motivated individuals to our team mean we are sure to meet your residential disaster recovery needs faster and more efficiently. Using our training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to employ the restoration industry's best practices, we commit to mitigating and remediating your water, fire, mold, or storm damage.

Water Damage
Our speedy response to your Matteson water damage serves two important purposes. First, we know that coping with water incursion is challenging and brings normal life to a halt in your home until the problem resolves. Second, water is incredibly corrosive, harming nearly every kind of building material used in conventional construction. Drywall crumbles, insulation soaks through and becomes useless for climate moderation and also poses a mold risk, metals rust, and wood swells and distorts.

Our Water Damage Restoration Technicians (WRT) use their IICRC training to assess and plan for rapid water removal immediately upon entering your home. Our signature green service vehicles contain powerful pumps and extractors for water evacuation, gas powered or truck-mounted so that we can use alternatives to the grid if your electricity is temporarily disabled for safety reasons. We assess the quality of the water, containing and disposing of it per local regulations if it is contaminated with sewage, chemicals, or other hazardous substances. Our thorough preparation for any circumstance is why SERVPRO customers express satisfaction in our work and outcomes.

Once we accomplish water removal, structural drying proceeds, crew members use principles of psychrometry, the science of drying, to achieve the best results. Warm, dry moving air causes evaporation at high rates, requiring the use of dehumidification techniques to capture the water vapor by condensation or absorption. Our employees position a perimeter of heated air movers and dehumidifiers to facilitate drying and adapt the set up until the process reaches targeted moisture levels in structural components.   

Fire Damage
Not much can prepare a Matteson homeowner for fire damage. The danger of the blaze makes your priority getting your family and pets out and to a safe space. Returning to your house after the firefighting efforts often reveal a sodden, soot-filled expanse of rooms and contents that are hard to imagine ever reverting to the comfortable and welcoming abode you and your loved ones treasured. Grief and depression are understandable reactions, but we are eager to work on restoring not only your happy home but also your peace of mind.

Consider a pack-out if we suggest it as a strategy for putting the pieces back together. Our Contents Claim Inventory Service (CCIS) keep all furnishings, household goods, and personal possessions organized and secure at our production facility while our on-site crews remove water, clean soot, and assess charred areas for demolition, replacement, and rebuilding. The wide range of strategies we bring to a fire damage restoration is why SERVPRO rates highly among members of our community who experienced both fire loss and our professional response.

Our production facility technicians master specialized training in cleaning, drying, deodorizing, and renewing the look and function of packed-out items. Your insurance representatives and our office team work closely together to ensure your cleaned, repaired, and fresh-smelling house welcomes your furniture and other possessions when both types of property are ready for the reunion, inviting you back not just to your residence but to your home.

Mold Remediation
The chance of mold damage in your Matteson home is more likely than you think when you understand the life cycle of this fungal organism. Mold spores are everywhere, floating on currents in the air and settled on surfaces throughout your home. They are also found in large quantities outdoors where they provide the needed services of breaking down organic waste. They also hitch rides inside on footwear and pet paws, so even if you were able to reduce their numbers, new spores would arrive every day.

If kept dry mold spores cause little trouble, and they are so small, they are unnoticed. When they absorb moisture, however, they begin to grow within 48 hours and produce more spores, creating more extensive groups of mold called colonies. The bit of water and an organic food source fuels the multiplication. Soap scum, or even household dust, which is primarily dead skin cells, feed the mold.

Trying to manage a mold infestation yourself is risky as scrubbing can spread the spores. Our training in the restoration industry's mold remediation standards devised by the Environmental Protection Agency (EPA) is why SERVPRO is a good fit when mold abatement is needed. Our mold remediation crews contain the moldy area using plastic sheeting barriers sealed with a negative pressure air scrubbing system during the mold removal, prevent drift of the spores. We scrape, brush, or use gentle abrasion like soda blasting to rid surfaces of the mold, bagging up the debris for appropriate disposal. An EPA-registered disinfectant application follows to inhibit a recurrence of the damage.
Storm Damage
Snow, sleet, ice, and rain all pose a threat to the integrity of your residence, but when fierce straight-line winds or tornadoes join in to increase the extremity of the weather, severe storm damage in Matteson is a likely consequence. Exteriors can take a beating with roofs sheared off, windows broken, and siding bent and torn. Responding to significant harm, including the water damage that is inevitable when structures are severely compromised, is a job for professionals.

Our team arrives as soon as possible, ready to board up and tarp holes to prevent further water damage. Overland flooding might also be an issue when several inches of rain falls in a short period or when sustained precipitation over several hours or days saturates the ground and seepage occurs. The multiple certifications our technicians hold from the IICRC is why SERVPRO takes on a storm damage scenario with confidence. We assess the damage, including categorizing the flood water and creating a mitigation and remediation plan that safely cleans up and sanitizes the premises.

If rebuilding is indicated, we have skilled technicians to complete demolition and restore your house, "Like it never even happened." It is a great relief to our customers that a revolving door of contractors does not need to be engaged to take a storm-damaged residence through the many tasks needed to secure, recover, and rehabilitate it back to preloss condition.

SERVPRO of Matteson-Homewood is ready to help the property owners in the communities we serve to find highly-qualified technicians and a reliable and experienced management team to assist with disaster strikes. Whether water, fire, mold, or storm damage is the crisis, call (708) 747-9925 day or night, and we are on our way.,_Illinois

Water Damage to Your Homewood Vinyl Floors? Call SERVPRO

7/5/2019 (Permalink)

Water can damage the subfloor and cause your vinyl flooring to peel. SERVPRO has the know how to remediate the damage.

Drying Vinyl Plank Flooring in Homewood Properties  

Vinyl flooring does not have a limited look that it used to for Homewood properties. These days, this material is a much cheaper and more easily installed option to compete with authentic hardwood flooring. In many cases, the installed vinyl can produce an authentic appearance and feel of legitimate hardwood, and these flooring varieties are at a lesser risk of water loss impacts. Protecting your property can begin with ensuring that you have the right approach to dry this flooring as soon as moisture and dampness pose a threat. 

While many homeowners might mistakenly believe that avoiding the substantial water damage in Homewood properties begins with just conventional drying and cleaning processes, this is rarely as effective as your house requires to remove the damage present altogether. Our SERVPRO team encounters many homes that have inadequately managed moisture and dampness after a water loss, and within a few days, distortion and warping of exposed materials like the flooring occur.    

One of the most critical aspects of water loss recovery is understanding the extent of the damage that the house faces. Our SERVPRO professionals have a deep inventory of discovery devices like infrared imagery, moisture sensors, and thermal tools that can help us to see beyond the surface of flooring to determine the full measure of damage to vinyl plank flooring installed in the property.  Often the underlying beams and supports must be dried to prevent structural weakening or mold growth. 

With the use of specialized equipment like the injecti-dry system and drying mats, our professionals can set up a consistent drying system that slowly draws moisture from the plank joints and subflooring if present. With the fast installation of these mats to address saturation and exposure, vinyl flooring options can often get preserved and restored fully.    

While vinyl flooring can be a less expensive alternative to hardwood options, water saturation can cause the same damage without the appropriate mitigation and rapid drying approaches. Our SERVPRO of Matteson-Homewood can make all water loss outcomes “Like it never even happened.” Give us a call at (708) 747-9925. 

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Fire Damage to Your Matteson Business Can Be Dealt With Easily

6/28/2019 (Permalink)

Don't let your Matteson restaurant get completely destroyed by fire damage. Contact SERVPRO today for help.

Cleaning Up Air Ducts After a Matteson Restaurant Kitchen Fire 

Anyone who has run a restaurant long enough can appreciate how quickly and effortlessly fire flare-ups can occur in the kitchens of their Matteson establishments. While you train your entire staff on how to respond to these situations, even the best approach to extinguishment, smaller fires do not occur and get snuffed out without any consequence. Often, there are still issues like soot particulates and smoke residues to face, and with a running HVAC system at the time of the incident, these conditions can be more spread out than you might realize. 

Finding the right professionals to help you overcome these issues means finding a team qualified to address fire damage plus duct cleaning in Matteson commercial properties. Our SERVPRO professionals can help you to overcome all of the potential damages that your business faces, and can work to keep your doors open despite what could be a widespread situation. The first step that our technicians must take when we arrive is a thorough inspection of the property to determine the full spread and extent of these effects and what must get done to remove them from the property. 

When an HVAC system was running when soot and smoke residue particulates entered the environment, the intake to the system likely pulled them into circulation. These particles can also reach into the vents and ducts through the registers and other openings when the system is not directly circulating air. Either way, this network connects the point of ignition to every other area of your restaurant, so you need cleaning to happen quickly. 

The SERVPRO technicians we send out to address situations that have damaged your HVAC system have accreditations from the National Duct Cleaning Association (NDCA) and have extensive experience and training in the use of the most modern equipment for this job. 

The damage to your air ducts is only one step to a full recovery of your restaurant after a small kitchen flare-up, but we can work to keep your doors open with effective containment and round-the-clock work to get the business restored. Give our SERVPRO of Matteson-Homewood professionals a call anytime at (708) 747-9925.

Click here to see more about Matteson. 

Fire Extinguishers

6/24/2019 (Permalink)

Fire Extinguishers

First of all in case of a fire stay calm and alert everyone and get out of the building. Used properly, a portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives. 

First of all in case of a fire stay calm and alert everyone and get out of the building.

1. Call the fire department. 

2. Then, if the fire is small, use the appropriate extinguisher.


1.  Everyone is out.

2.  The fire is small and confined. 

3.  You can fight the fire with your back to a safe escape route.

4.  You effectively know how to use a fire extinguisher. 

5.  The extinguisher is rated for the type of fire. 


1.  The fire is spreading beyond immediate area. 

2.  The fire could block your escape route.

3.  You do not know how to use the fire extinguisher.


1.   A home portable extinguisher is recommended for each level of your home. 

2.   A fire extinguisher should also be located in your garage, shop or work area, and each personal vehicle. 

3.  The extinguisher should be placed near an exit and in full view so they can be reached quickly and easily.  If you make the decision to use it, you will be near an exit to escape if necessary.

4.  For maximum protection in kitchen and garage fires, a portable fire extinguisher that will extinguish a class A, B and C fire is recommended.


Class A -  ordinary combustibles, such as wood, cloth, paper, rubbish, rubber and plastics. 

Class B - Flammable liquids, such as gasoline, oil, grease , oil based paint, lacquer and flammable gas.

Class C -  energized electrical equipment, including wiring, fuse boxes, circuit breakers, machinery and appliances. 


Read the instructions, but in case of emergency, always remember this 

P A S S 

P.  Pull the pin to unlock the handle. 

A. Aim low at the base of the fire.

S. Squeeze the handle. 

S.  Sweep the unit from side to side. 


1.  Read the owners manual for proper instructions on maintenance. 

2.  Check gauge monthly for pressure drops. 

3. Check for dents, punctures and corrosion along the body.

4. Check for chipping or cracking on the head and nozzle.

Always be sure to notify the Fire Dept. of the fire no matter how small so they can inspect the site and be sure the fire is extinguished. 

Our Professionals Are Ready To Remove Water Damage In Your Matteson Home

6/21/2019 (Permalink)

Water damage started in the bonus room of this home. We were able to arrive right away and begin restoration to prevent further damage to the home.

Contending with Water-Damaged Drywall in Matteson Homes

Saturation can be a damaging situation for many of the exposed materials in your Matteson home during a water loss incident. Drywall is a common selection for the property, and with its sheetrock composition, can prove very susceptible to even modest exposure to standing water, pooling, or spreading moisture effects. Depending on how long these materials maintain this damaging condition, it can be challenging for even our professional restoration technicians to prevent demolition and reconstruction.

While there are multiple layers of water damage in your Matteson home to contend with after a water loss incident sweeps through the floors of your home, drywall can quickly wick this standing water and wall cavity moisture. Beginning at the base of the installed sheets, moisture can move slowly up the surface, penetrating the full depth of the sheetrock. Our SERVPRO professionals must assess the severity of this saturation when we arrive and begin a thorough inspection of the affected areas of the property.

Much of the worst damage that can occur in your house from a water loss incident happens within the first 72 hours. During this time, water effects continue to spread unabated through the property without the appropriate containment protocols beginning or effective drying and extraction efforts getting underway. Identifying the severity of these conditions is the most important step for our arriving professionals, and we use sophisticated moisture readers, infrared imagery, and hygrometers to deduce the dampness and saturation of affected materials and areas.

These tools can identify the line of saturation that exists with the continued wicking of moisture from the ground into the drywall material. With bloating and distortion beginning in as little as a day, our SERVPRO team often must remove all of the exposed areas of drywall using a flood cut approach. This controlled demolition technique only removes the water damaged portions of sheetrock to make reinstallation faster and more cost-effective.

Drywall is a common staple to the construction of homes throughout our area, but these materials are also among the most susceptible to water damages. Let our SERVPRO of Matteson-Homewood protect your property and its materials with our fast response and expertise. Give us a call anytime you need us at (708) 747-9925.

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SERVPRO Offers for Chicago Property Owners Mold Inspections and Air Sampling

6/15/2019 (Permalink)

See the Mold--Call SERVPRO in the Matteson Area--Don't See the Mold Call Us for Air Sampling

Air Sampling to Labs and Mold Inspections in Chicago Area Properties

Mold can become a fast-moving danger to your Greater Matteson home or business, affecting many materials, contents, structural elements, and even those exposed. With how quickly the situation can get out of control, it is essential to work to address the colonization and remediate as promptly as possible. To accomplish this, home and business owners put their trust in the experience, and industry-leading equipment of our Applied Microbial Remediation Technicians (AMRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.)

Severe weather, high humidity levels, and other sources make mold damage for the Greater Chicago homes and businesses a perpetual threat. While many property owners can appreciate how damaging this situation can be, without seeing the problem, it can be challenging to know for sure that colonization exists. We have always encouraged our customers with the statement: “If you see it or smell it, you have it.” We have the expertise to offer mold inspections and air sampling to determine the presence of this threat and its severity.

We strive to find the relative humidity level from the time that we arrive, along with inspecting susceptive areas of the property for moisture vulnerabilities. This assessment has our remediators using moisture meters and sensors alone with thermal imagery to discover possible penetration points in attics, roofs, foundations, basements, and other areas of a home or business.  

Additionally, our SERVPRO team performs mold assessment sampling, including after remediation work completes. The sample we take of the affected environment can get sent to a lab nearby for analysis, and under the care of trained specialists, can determine the concentration of active mold growth based on the elevated presence of spores and fungus.

We can also help to keep your property and its occupants safe with fast controlled demolition and build back services. We have a full-service team of general contractors that can help to repair, reconstruct, and renovate damaged areas of your home during the mitigation and cleaning processes of remediation.  

You can count on the expertise and advanced equipment of our SERVPRO of Matteson-Homewood mold remediation specialists in the Chicago area. For an evaluation of your residential or commercial property, call us today at (708) 747-9925

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We Have The Experience Necessary To Handle Your Flossmoor Home Fire Damage Restoration

6/4/2019 (Permalink)

Our technicians were called in after a fire in a home, extensive damage was done to this bedroom. We restored it back to normal.

Fire Damage Restoration from a Candle Fire in Your Flossmoor Home

It has become increasingly popular to use candles in Flossmoor homes for decoration and relaxation. Candles are used to mark special occasions and create a unique atmosphere. However, they also bring fire into your home, so they need to be treated with care. Candles result in home fires each year, and most of these can be avoided if you are using the candles properly and taking the right precautions.

When your home in Flossmoor has experienced fire damage from a candle, it can be quite unsettling. The fire damage needs to be taken care of right away, however, to prevent further damage to your home. To help you, reaching out to a professional remediation company such as SERVPRO is the best course of action. With our experience and training, we can restore your home and make it look as if nothing happened.

An easy step to start with to protect your home and family while using candles is first putting candles on a surface that is heat resistant and in a proper holder. Candles have to be held upright by the holder, so they do not tip over. The holder should also be stable, so it does not fall over, either.

Set candles away from curtains or other flammable fabrics and furniture. Keep them out of drafty areas, and do not place them underneath a shelf. It is easy to forget how hot it can get above a burning candle. Putting it under a shelf or other surface can allow the candle to burn that surface. There should be three feet or more between a candle and any surface above it.

Depending on how bad the fire damage is, SERVPRO techs use various mechanical actions to make friction and agitate and loosen smoke residues. When medium agitation is needed, there are a few options for us. Dry rubber sponges can remove loose soils. Dusting clothes which are treated with alight mineral oil attract light dust and soot. Crumbly cleaner works like an eraser. It self-destructs as it is rubbed over a surface, and the pieces of the cleaner absorb soils from the surface. A white, clean towel can also be used to apply wet cleaning solutions.

Of course, keep pets and kids away from any burning candles, and make sure not to lean over a candle while it's burning to prevent hair or clothing from catching on fire. There should also be at least four inches between each burning candle, and do not move candles while they are lit.

SERVPRO of Matteson-Homewood understands that any fire damage in your home in Hazel Crest, Richton Park, or Olympia Fields can be traumatic for you and your family. Let us help you restore your home – give us a call at (708) 747-9925 as soon as the flames are extinguished.

If you are new to Flossmoor, click here for information, that will ease your transition into the community.